Account Manager (Full-time)
Job Summary
Were looking for a driven Account Manager to own and grow a portfolio of key enterprise clients. Youll be at the forefront of our commercial growth building long-term partnerships navigating complex sales cycles and delivering real business impact across industries including FMCG Banking & Financial Services Healthcare and Pharmaceuticals.
This isnt a transactional sales role. Youll work consultatively with VP and C-suite stakeholders translate our AI-powered solutions into measurable business value and become a trusted strategic partner to clients who rely on us to help them grow.
Qualifications :
Experience
- Minimum 710 years of proven experience in Account Management Sales Executive or a client-facing commercial role
- Demonstrated track record of consistently meeting or exceeding individual revenue targets
- Direct industry experience in one or more of the following is strongly preferred: Fast-Moving Consumer Goods (FMCG) Banking & Financial Services Healthcare & Pharmaceutical Solutions
- Proven track record of managing relationships at VP level in enterprise or mid-market B2B settings
- Experience navigating long sales cycles (618 months) with multiple senior stakeholders across complex organizations
- Demonstrated experience running Monthly Business Reviews (MBR) or Executive Business Reviews (EBR) with key accounts
- Background in consultative or solution selling environments is a plus
Qualifications & Education :
- Bachelors degree (BSc/BA) in Business Administration Sales Marketing or a related discipline (required)
- Masters degree or postgraduate qualification is an advantage
- Professional certifications in Sales CRM or Account Management are a plus (e.g. Salesforce Certified HubSpot Sales Strategic Account Management SAMA)
Technical Skills :
- AI Productivity Tools (ChatGPT Claude and other AI assistants)
- MS Office Suite (Word Excel PowerPoint)
- CRM Software (Salesforce HubSpot or equivalent)
- Sales pipeline management & revenue forecasting
- Data analysis & commercial reporting
- Market research & competitive landscape analysis
- Presentation & proposal tools (Canva Google Slides PowerPoint)
Skills & Competencies :
- Executive Communication : Comfortable presenting business cases ROI frameworks and strategic reviews to executive audiences; able to translate technical solutions into business value language that resonates with non-technical decision-makers
- Communication & Presentation : Able to craft and deliver compelling tailored narratives to diverse audiences including C-suite and technical stakeholders
- Relationship Management : Builds and sustains trust-based long-term partnerships with clients at all levels
- Negotiation : Skilled in structuring and closing commercial agreements that create mutual value while protecting company margin
- Business Acumen : Understands market dynamics client business models industry trends and revenue drivers
- Problem Solving : Proactively identifies client issues and proposes practical client-centered solutions with a sense of urgency
- Organizational Skills : Manages multiple accounts priorities and deadlines simultaneously with high attention to detail
- Resilience & Drive : Self-motivated target-oriented and able to sustain high performance under commercial pressure
- Stakeholder Management : Adept at managing expectations and navigating complex organizational structures both internally and externally
What We Offer
- Competitive base salary performance-based commission & incentive scheme
- Health & medical insurance
- Annual leave & paid time off
- Remote working arrangement (with regular client visits)
This is a remote-friendly role but were looking for someone based in Jakarta to stay close to our clients and show up when it matters.
Additional Information :
We value a flexible working hour for our employees.
The most important is we provide a learning experience in Conversational AI Industry.
Remote Work :
Yes
Employment Type :
Full-time
About Company
Kata.ai is an Indonesian Conversational Artificial Intelligence company with a focus on creating technology to enhance the understanding of human conversations, improving the way humans collaborate with machines. Kata.ais Natural Language Processing (NLP) technology powers MultiPurpo ... View more