IT Field Engineer

Looking to join an innovative exciting and fast moving IT company

At eduthing were a leading provider of innovative IT solutions empowering schools to thrive in a digital-first world. Our expert team delivers top-tier services to schools and were looking to expand our talented workforce. Join us and help shape the future of technology!

As an IT Field Engineer you will be the face of our company in the field providing on-site technical support installations troubleshooting and maintenance to our clients. This role is perfect for someone with strong technical expertise excellent problem-solving skills and a passion for customer service.

The varied nature of this role requires an intelligent and enthusiastic person who has the ability to think outside the box to solve issues independently but who can also work effectively with our wider IT and school teams.

Key Responsibilities:

• Provide on-site technical support and troubleshooting for hardware software and network issues.
• Perform installations upgrades and repairs of IT equipment and systems.
• Maintain and monitor systems to ensure optimum performance and security.
• Collaborate with internal teams to resolve complex issues and enhance system functionality.
• Communicate effectively with clients providing timely updates and recommendations.
• Assist in configuring and testing new technology systems.
• Provide training and support for end-users on hardware and software solutions.

Requirements:

• Full clean UK driving license (essential).
• Proven experience in a similar technical support role.
• Strong knowledge of IT infrastructure systems and equipment.
• Ability to work independently and manage multiple tasks effectively.

If you love playing with the latest tech enjoy challenge and are looking for fast career progression in a proactive and flexible company then this could be the role for you!

Please note this role will be for schools around the Dartford area.

We retain the right to withdraw this advertisement upon the selection of a suitable candidate. Your interest and application are welcomed.

Required Experience:

Senior IC