Bar Supervisor

Parsonage Grill located within the five-star Old Parsonage Hotel is famous for its intimate bohemian and clubby atmosphere. The philosophy focuses on using the best local produce available to create a menu of simple sophisticated and essentially British dishes.

Parsonage Grill is part of The Oxford Collection; a small privately owned group of two luxury 5* hotels and apartments three restaurants that consists of the Old Bank Hotel the Old Parsonage Hotel 36 St Giles Parsonage Grill Gees Restaurant & Bar and Quod Restaurant & Bar. Having recently undergone a complete refurbishment programme we have 80 bedrooms across three iconic properties in central Oxford with unrivalled views across the citys beautiful skyline.

We offer support training and development opportunities to help your career flourish. We believe that investment in each and every one of our collectives is key to the success of our business and the happiness of our customers. As a member of the team we are looking for an exceptional candidate who shares these values.

The ideal candidate will:

• Have a passion for hospitality excited by food wine and restaurant culture with high level attention to detail and a positive can-do attitude with a keen willingness to learn
• Have the ability to lead inspire and motivate people
• Be excellent at interpersonal communication and teamwork
• Have wide-ranging experience of working in a similar luxury environment
• Thrive on giving guests a memorable experience
• Be able to work under pressure
• Have barista skills
• Have sound cocktail knowledge and skills

Role & responsibilities:

• Lead by example in terms of behaviour attitude appearance knowledge performance hospitality and customer service. Ensure the bar team immediately welcome and acknowledge all guests at all times and anticipate drink refills/food orders where appropriate.
• Communicate regularly with the Manager on duty regarding staffing levels monitoring shift requirements and pre-empting recruitment needs.
• Liaise with Manager on duty to address and record any disciplinary matters when necessary.
• Responsible for checking and maintaining the cleanliness and safety of the bar and for following/checking the required health hygiene and licensing procedures relating to both staff and customers.
• Adhere to the daily cleaning rota opening and closing procedures checklist. Train and encourage the bar team to follow the set-up and close-down procedures rigidly.
• Manage drink storage and stock rotation. Ensure wastage/transfers are accurately recorded and reported. Oversee the use of correct measures consistency of recipes and method.
• Cooperate with Senior Restaurant Manager regarding training schedule with bar staff members on company policy cocktail recipes procedure and the importance of teamwork.
• Encourage the development and progress of the bar staff. Ensure training procedures for bar and restaurant staff are followed and training records are completed and maintained.
• Encourage the bar team to recognize opportunities to up-sell.

We offer a sensible shift pattern across a 40-hour working week (Monday to Sunday rota with two days off) with an OTE of up to 16.61 per hour including non-contractual tronc (service charge).

Part-time hours may also be considered.

Bar Supervisor Benefits:

• Meals on duty
• 50% discount on food within our restaurants
• Up to 700 recruitment incentive
• Membership to our Employee Assistance Programme with Hospitality Action
• Pension scheme
• Opportunities to develop within our Company
• Uniform provided
• 28 days holiday inclusive of bank holidays per annum (pro-rata)
• A paid day off on your birthday
• Team awards and prizes
• Hospitality Rewards: offering discounted gym membership high-street and online shopping discounts discounted vouchers a cashback card and 24/7 online GP service

Eligibility to work within the UK must be proven and two references should be available on request