Operations Excellence Senior Analyst

Our roster has an opening with your name on it.

As aSenior Operational Excellence Analyston the Operational Excellence teamyoullfacilitateimprovement initiatives that enhance readiness risk mitigation and efficiency across the business.

Youllmanage specific processimprovement projects end-to-end conducting in-depthevaluationsand providing data-drivenrecommendations that influence day-to-day operationalchoicesand inform strategic initiatives. Your work will help FanDuel to continue to build a resilient high-performing operational engine that delivers business value while prioritising customer experience.

This role suits collaborative problem-solvers ready to create measurablepositive impactacross operations product and customer experience.

The Role

Everyone on our team has a part to role will include butisntlimited to the following:

• Process Analysis &Optimisation: Map current-state workflowsidentifyinefficiencies and risks and design scalable future-state solutions using structured frameworks and visual modeling.

• Operational Readiness & Risk Management:Support the planning and execution of readiness playbooks for key events and launches; proactivelyidentifyrisks pain points and customer-impacting issues and develop mitigation strategies.

• Documentation & Knowledge Management:Create andmaintaincomprehensive process documentation business cases decision logs and escalation paths to ensure transparency and knowledge transfer.

• Data Insights:Conduct quantitative and qualitativeanalysistoidentifybottlenecks andimprovement opportunitiesvalidatingdata quality to deliver reliable customer-focused insights.

• Cross-Functional Collaboration & Project Management:Buildmultiplepartnerships across Product Engineering Operations and other teams;coordinateimprovement projects from initiation to delivery ensuring on-time high-quality execution.

WhatWereLooking For

• Operations Experience:Relevantexperience in operations processimprovement business analysis or similar fields. Experience or exposure to risk management frameworks would be a bonus.

• Analytical Skills:The ability to explore data (via tools such as Excel Tableau Amplitude or similar) and derive actionable insights and tacticalimprovement recommendations.

• Process Mapping Skills:Working with stakeholders to visuallydetailsprocesses and gaps ideally with tools such asLucidchartor Miro.

• Communication and Stakeholder Management:Communicationand stakeholder management skills with proven experience adapting and presenting findings toleadershipclearly andsupportingdecision making.

• Process Oriented Approach:Attention to detail with the ability toidentifyroot causes read between the lines andprioritisemultiple complex projects proactively. You may also have exposure tomethodologiessuch as Lean Six Sigma Agile DesignThinkingetc.

• Customer Centric Mindset:Solution focused and committed toimproving user experience whilst making sound judgement calls with partners and peers.

• An interest ineCommerce sports or iGaming industries would be a bonus.

What You Can Expect

• Interesting work- working in a fast-paced and ever-changing industrynew problemsand exciting solutions are never too far away. There are always opportunities to learn new skills and broaden your horizons

• A sense of achievement- Our teams own their own software and when that awesome new feature ships to users and the positive feedback starts rolling in you can feelreally proudof what you and your team created

• Personal development- clear and defined career pathways for every role at every level a supportive manager loads of learning opportunities and even 10% of your time to dedicate to your learning.

• Belonging- everyone at FanDuel works for each other we win together make mistakes together and have lots of fun doing it.

• Trust -A trusting work environment where productivity is valuedabove all else giving you autonomy and ownership of your time and work

• Great financial package- Including salary bonus pension private healthcare sharesavescheme flexible working & holiday policy along with a number of other benefits.

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio ofleading brands across mobile wageringincluding:Americas #1 Sportsbook FanDuel Sportsbook; itsleading iGaming platform FanDuel Casino; the industrys unquestionedleader in horse racing and advance-deposit wagering FanDuel Racing; and its daily fantasy sports product.

In addition FanDuel Group operates FanDuel TV its broadly distributed linear cable television network and FanDuel TV itsleading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states Canada and Puerto Rico.

The company is based in New York with US offices in Los Angeles Atlanta and Jersey City as well as global offices in Canada and Scotland. The companys affiliates have offices worldwide including in Ireland Portugal Romania and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment the worlds largest sportsbettingand gaming operator with a portfolio of globally recognizedbrands andtraded on the New York Stock Exchange (NYSE: FLUT).

DiversityEquityand Inclusion

FanDuel is an equalopportunitiesemployer. Diversity and inclusion in FanDuelmeansthat we respect and value everyone as individuals. Wedonttolerate biasjudgementor harassment. Our focus is on developing employees so that they reach their full potential.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please email.

The requirements listed in our job descriptions are guidelines nothard and fastrules. Youdonthave to satisfy every requirement or meet every qualification listed. If your skills are transferable and you are in the ballpark experience-wisewedlove to speak to you!