FOH Staff and Vending operators

Job Summary

The Front of House Assistant is responsible for delivering high-quality customer service in a contract catering environment. This includes serving food and beverages maintaining cleanliness and ensuring a welcoming dining experience for clients and guests.

Key Responsibilities

• Provide excellent customer service at all times
• Serve food and beverages efficiently and professionally
• Operate tills 
• Set up and clear dining areas including tables and service stations
• Maintain high standards of cleanliness and hygiene
• Assist with food preparation and presentation as required
• Replenish stock condiments and service items
• Follow all health & safety and food hygiene regulations
• Support the catering team during busy periods and events
• Handle customer queries and complaints in a polite and helpful manner

Skills & Experience

• Previous experience in hospitality catering or customer service preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Team player with a positive attitude
• Basic numeracy skills for handling payments

Key Attributes

• Professional appearance and manner
• Reliable and punctual
• Flexible and adaptable
• Customer-focused mindset

Job Title: Vending Operator

Job Summary

The Vending Operator is responsible for servicing restocking and maintaining vending machines to ensure they are clean fully stocked and operating efficiently. The role involves delivering excellent customer service while managing stock levels and ensuring machines are functioning properly.

Key Responsibilities

• Refill and restock vending machines with food drinks and other products
• Collect cash and/or manage cashless payment systems
• Clean and maintain vending machines to a high standard
• Check product dates and rotate stock to ensure freshness
• Monitor stock levels and report shortages
• Perform basic maintenance and troubleshoot minor faults
• Report technical issues or breakdowns to the maintenance team
• Keep accurate records of stock sales and collections
• Ensure compliance with health & safety and food hygiene standards
• Deliver excellent customer service when interacting with clients on-site

Skills & Experience

• Previous experience in vending retail delivery or customer service preferred
• Good organisational and time management skills
• Ability to work independently and manage a schedule
• Basic mechanical or problem-solving skills
• Good communication skills

Qualifications :

• Essential Qualifications

• Basic secondary education (GCSEs or equivalent) particularly in English and Maths
• Food Hygiene Certificate (Level 1 or Level 2 Food Safety) often required or completed shortly after starting

Additional Information :

For almost 20 years for every client in every location (whether thats an office stadium cathedral or university) we have created beautiful spaces exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA meaning learning will be front and centre of your experience working with us.

Join us and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better we never settle never compromise never follow. We lead the way blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example protecting the planet and supporting local communities.

Interested Even if you dont meet all requirements we like to hear from you. If you are motivated and hungry to learn we can work together to develop your potential.

BaxterStorey is committed to encouraging equality diversity and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity Diversity and Inclusion) ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.

Remote Work :

No

Employment Type :

Full-time