Sr. Tech Sales Specialist

Introduction:

The Senior Technical Sales Specialist provides subject matter expertise on retail technology solutions including Point of Sale hardware retail store and enterprise software electronic payments semi-integrated payment solutions including payments infrastructure provided within the value chain and typical go to market approaches for the offering and related Professional Services. This position will provide SME (subject matter expertise) on the assigned Toshiba solutions to direct retail clients/ prospects with a goal to also build and maintain positive long-term relationships. The Senior Technical Sales Specialist is responsible for achieving the revenue and profit objectives assigned in support of the North American region.

Responsibilities:

• Responsible for achieving the revenue and profit objectives assigned primarily in support of the assigned region or accounts and secondarily supporting other regions. Execute tactical and strategic consultative sales account plans for existing and new clients in order to achieve the revenue targets (quota) as directed by the Business. This includes the handling of staff and partner queries effectively and dealing with various selling objections during the sales process.
• Establish and maintain a high level of positive and effective contact with key partners agents lead generators and others to enhance sales opportunities for new and continuing business development and major partner accounts within the Channel.
• Develop manage and maintain a robust pipeline of sales opportunities through the entire sales cycle using to log and keep track of sales opportunities.
• Present and demonstrate Toshiba solutions in group meetings to senior executives and emphasizes salable features such as company vision strategy reputation products/systems architecture flexibility of design process re-engineering capability integration of client systems environment return-on-investment (ROI) studies etc.
• Maintain constant awareness of markets competitor activities and problems within the Channel recognize trends that develop and make appropriate strategic and tactical sales/marketing/program recommendations to take corrective actions. Identify opportunities for improvement processes in general working practices and team efficiency.
• Provide Subject Matter Expertise in one or more solutions. Mentor and train junior level employees.
• Travel as necessary to maintain a presence with customers staff and enhance relationship opportunities attend trade shows and visit client facilities on a consistent timetable or schedule. Will work very closely with other members of the Sales Group.
• Maintain up to date and accurate customer sales records expense plans budgets and related databases. Responds to customers RFP/RFI Requests in a timely and professional manner to facilitate success.
• Perform other duties as assigned.

Required Skills:

• Bachelors degree with 8 years of related experience or equivalent combination.
• Must have 5-8 years of retail solutions experience (preferably sold or supported POS solutions or any other retail solutions)
• Deep retail solution expertise and working knowledge of how assigned solutions will solve complex business problems in a retail clients environment.
• Must have Retail industry experience working within the industry
• Demonstrated Ability to execute tactical and strategic sales account plans for existing and new clients in order to achieve the revenue targets as assigned. This includes the handling of customer queries effectively and dealing with objections during the sales process.
• Strong presentation skills with the capability of interacting with senior management levels such as CEO COO CFO CTO/CIO.
• Works well in a team selling environment and maintains good working relationships with other functional company departments such as Professional Services Product Management Marketing Engineering etc. to ensure both partner & company requirements are met or exceeded.
• Create or reviews analysis of such tasks as: sales proposals work-order cost estimates/proposal completion; ROI Studies RFP Responses etc.
• Must be well versed in POS and payments technologies including encryption security tokenization tender types payment flows hosting models and PCI regulations.
• Experience in implementation of these solutions encompassing support services and maintenance is highly preferred
• Possess subject matter expertise related to retail software and hardware solutions including POS and integration of payments solutions to these systems back office and reconciliation techniques loyalty mobile shopping ecommerce and enterprise software.

ABOUT THE COMPANY

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park NC providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or Costco These are just a few examples of our in-store solutions and impressive customer base that made us the worlds installed market share leader.

The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless two-way participatory shopping experience lets get together to drive the new economy.

Toshiba Global Commerce Solutions Inc. offers a competitive salary and generous benefits package including the following:

Group health coverage (medical dental & vision)
Employee Assistance Programs
Pre-tax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule paid vacation & sick/personal days

EEO

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation.

DIVERSITY EQUITY & INCLUSION

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore were committed to Diversity Equity and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency). Were passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future.

EQUAL OPPORTUNITY EMPLOYER/PROTECTED VETERANS/INDIVIDUALS WITH DISABILITIES

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)