Function

Our Company

Were Hitachi Vantara the data foundation trusted by the worlds innovators. Our resilient high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data.

If youve seen the Las Vegas Sphere youve seen just one example of how we empower businesses to automate optimize innovate and wow their customers. Right now were laying the foundation for our next wave of looking for people who love being part of a diverse global team and who get excited about making a real-world impact with data.

Job description

Role Overview

The Inside Sales Representative (ISR) is responsible for engaging and qualifying potential customers for the sales organisation.

This role focuses on outbound and inbound prospecting building early-stage relationships and creating qualified sales meetings/opportunities for Account Managers (AMs).

The ISR is the first human touchpoint for many prospects and plays a critical role in pipeline generation and revenue growth.

Key Responsibilities

Prospecting & Outreach
Conduct high-volume outbound prospecting via phone email LinkedIn and other digital channels
Respond to and qualify inbound leads from marketing campaigns events and website enquiries
Research target accounts to identify key decision-makers and influencers
Personalise outreach based on prospect industry role and pain points

Lead Qualification
Qualify prospects using frameworks - BANT or MEDDICC
Identify customer challenges business objectives budget awareness and buying timelines
Determine fit for company products or services
Disqualify leads that do not meet minimum criteria

Meeting & Opportunity Creation
Schedule discovery meetings demos or introductory calls for AMs
Clearly articulate the companys value proposition in simple compelling terms
Ensure smooth handoff of qualified meetings to sales team with accurate notes

CRM & Process Management
Maintain accurate and up-to-date records in SalesLoft and Salesforce
Track activity metrics including calls emails and meetings booked
Follow defined sales processes and outreach cadences via SalesLoft

Collaboration & Learning
Work closely with Sales Marketing and Channel teams including Distribution and Partners
Participate in ongoing product industry and sales training
Provide feedback to marketing on lead quality and messaging effectiveness

Required Skills & Qualifications

Experience & Education
02 years of experience in sales telesales customer service or business development
Experience in technology SaaS cloud cybersecurity or IT services preferred
Bachelors degree preferred but not required

Core Skills
Strong verbal and written communication skills
Confidence making cold calls and handling objections
Ability to quickly understand and explain technical concepts at a business level
High level of resilience persistence and coachability
Strong time management and organisational skills

Tools & Technology
CRM systems (Salesforce HubSpot Zoho etc.)
Sales engagement tools (Outreach Lusha Zoominfo etc.)
LinkedIn Sales Navigator and other prospecting tools

Key Performance Indicators (KPIs)
Number of outbound activities (calls emails touches)
Meetings or demos booked per month
Conversion rate from meeting to opportunity

Career Progression

This role is often the first step toward advancement into:

Account Manager
Global Account Manager
Customer Success Manager
Pre Sales Engineer (with technical aptitude)

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About us

Were a global team of innovators. Together we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future this is the place to fulfil your purpose and achieve your potential.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued heard and safe to express themselves they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits support and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best which leads to unexpected ideas. So here youll experience a sense of belonging and discover autonomy freedom and ownership as you work alongside talented people you enjoy sharing knowledge with.

Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race colour religion sex sexual orientation gender identity national origin veteran age disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process please let us know so that we can do our best to set you up for success.