Sr. Manager – Talent Acquisition

Cyara

Job Location:

Hyderabad - Pakistan

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

As the global leader in AI-powered customer experience assurance we help some of the worlds most recognized brands deliver seamless reliable and engaging interactions across voice digital messaging and AI-powered channels. Every year our platform helpsoptimizehundreds of millions of customer journeys ensuring businesses can confidently deliver exceptional experiences at scale.

As enterprises race to deploy agentic AI the defining question is no longer whether AI can handle customer interactionsitswhether those interactions can be trusted. Cyara is the confidence layer that answers that question testing AI agents with AI agents to detect hallucinationsvalidatedecisions and ensure compliance before failures ever reach your customers.

Joining Cyara means helping shape the future of customer experience partnering with some of the worlds biggest brands and working alongside passionate talented people who are committed to making every customer interaction better.

Location: Hyderabad with 4 days work from office.
Function:Human Resources / Talent Acquisition

About the Role:

We are looking for a results-driven Senior Manager Talent Acquisition to lead hiring delivery and drive operational excellence across APAC. This role willbe responsible formanaging end-to-end recruitment building strong stakeholder partnerships and ensuring consistent achievement of hiring goals.

The ideal candidate will bring a mix of execution rigor team leadership and process optimization with the ability tooperateeffectively in a fast-paced globally matrixed environment.

Key Responsibilities:

Hiring Delivery & Execution:

Own and drive end-to-end recruitment across technical and non-technical roles.
Ensure consistent delivery against key metrics such as time-to-hire offer acceptance ratio and sourcing mix.
Proactively manage pipelines and ensuretimelyclosure of open roles.

Team Management:

Lead and mentor a team of recruiters driving performance accountability and capability building.
Set clear goals track progress and ensure alignment with overall TAobjectives.

Stakeholder Management (Global):

Partner closely with hiring managers and business leaders across geographies to understand role requirements and hiring priorities.
Effectively engage with global stakeholdersprovidingmarket insights talent trends and compensation inputs to support decision-making.
Demonstrateflexibility to support and collaborate across multiple time zones andregions.
Ensure regular communication and updates through structured hiring cadences.

Process Excellence Compliance & Candidate Experience:

Drive adoption of structured interview frameworks and evaluation scorecards.
Ensure a consistent and high-quality candidate experience across all stages of the hiring process.
Demonstratestrong attention to detail and high adherence to defined hiring processes and standards.
Partner with audit and compliance teams to ensure all recruitment activities meet governance documentation and regulatory requirements.
Identifyand implement process improvements to enhance efficiency.

Data & Reporting:

Track and report key recruiting metrics (TAT funnel conversion offer acceptance etc.).
Use data toidentifybottlenecks and drive continuous improvement in hiring outcomes.

Sourcing Strategy & Pipeline Building:

Strengthen direct sourcing channels and reduce dependency on agencies.
Build andmaintainpipelines for critical and niche roles.

AI & Tool Adoption:

LeverageAI tools and recruiting technologies to improve productivity and turnaround time.
Support implementation of automation and workflow enhancements within TA.

Compliance & Governance:

Ensure 100% ATS hygiene and documentation compliance.
Adhere to defined hiring processes SLAs and approval workflows.

Qualifications & Experience:

12 years of experience in Talent Acquisition with team management experience.
Proven ability to deliver hiring targets in a fast-paced environment.
Experience hiring across technology and business roles.
Strong experience working with global business stakeholders and managinggeographically distributed hiring needs.
Demonstratedflexibility to support global time zones and cross-regional collaboration.
High attention to detail with strong process orientation and adherence.
Experience working with audit compliance and governance frameworks within TA functions.
Strong stakeholder management and communication skills.
Experience with ATS platforms (e.g. Lever) and recruiting metrics.
Exposure to process improvements and AI-enabled hiring tools is a plus.

What Success Looks Like:

Consistent achievement of hiring goals with strong SLA adherence.
High-quality hiring outcomes supported by structured processes.
Strong recruiter team performance and capability development.
Seamless collaboration with global stakeholders and high satisfaction levels.
Strong compliance posture with audit-ready recruitment practices.
Improved efficiency through process and technology adoption.

Why you should join us:

Looking for a place where your ideas matter your growth is accelerated and your work creates real impact Welcome to Cyara.

Were building the assurance layer that gives enterprises the confidence to deploy agentic AI at scale with a global team that values curiosity collaboration and continuous learning. Whether youre launching new ideas solving complex problems or learning from talented colleagues across the world youll be surrounded by people who challenge and support you to do your best work.

At Cyara inclusivity isnt a buzzword its part of who we are. We foster a culture where everyone feels seen heard and empowered to contribute. Pair that with competitive pay comprehensive benefits flexible work options recognition programs and a strong focus on employee well-being and youve got a workplace designed for both success and fulfilment.

Big opportunities. Real impact. Amazing people. Thats the Cyara experience.

Cyaras Diversity Equity Inclusive and Belonging Statement:

At Cyara we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity equity inclusion and belonging (DEIB). We strive to cultivate an environment where every individual feels valued respected and empowered to bring their whole selves to work contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies practices and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities regardless of legally protected statuses such as sex race color ethnicity national origin age religion disability sexual orientation gender identity veteran status or medical condition. By celebrating our differences and championing inclusivity we enrich our organization make more thoughtful decisions and drive collective success.

Cyaras Values Statement:At Cyara our values shape everything we aboutDelivering Excellenceby putting the customer first collaborating globally and always striving to improve. We take smart risks andInnovate Boldly setting new standards and learning from every experience.Integrity Firstis our cornerstonewe value humility authenticity and respect for diversity building trust in all we do. WeEmbrace Curiosityby empowering you to experiment learn and grow in a dynamic environment. At Cyara our values drive us forward shaping a culture where innovation and excellence thrive.

Agencies:Thanks but weve got this one! Please no phone calls or emails to any employees of Cyaraoutside of the Talent Acquisition team. Cyaraspolicy is to only accept resumes from Agencies via theCyaraAgency Portal. Agencies must have a valid fee agreement inplaceand they must have been assigned the specific requisition to which they submit resumes by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and in the event a candidate is submitted outside of this policy is hired no fee or payment of any kind will be paid.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager