Senior Manager Compliance Investigator Americas

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Senior Manager Compliance Investigator Americas

Role introduction

Moving people. Shaping the future. At Otis we take pride in leading the industry we founded elevators escalators and moving walkways. We became an independent publicly traded company in early 2020 and are excited about our future as we implement our Otis Vision Statement: We give people freedom to connect and thrive in a taller faster smarter world. We feel there has never been a better time to join our team.

This position has responsibility for leading and managing ethics and compliance investigations in Otis Americas with a primary responsibility for Latin America in accordance with the Otis Absolutes.

This is a hybrid opportunity (involves a mix of working remotely and at an Otis physical office location) in Brazil and is an individual contributor role a key position in our Global Investigations Center of Expertise reporting to the Senior Director Ethics & Compliance Investigations Leader EMEA & Americas. As an Investigator the candidate will be responsible for leading investigations into a broad range of ethics and compliance allegations/complaints in Americas.

Key Responsibilities:

Conduct comprehensive high quality end-to-end investigations into alleged breaches of the Otis Absolutes Otis policies and/or applicable laws/regulations and report the results of those investigations to senior management.

Prepare written investigation plans and reports as required/necessary.

Maintain confidential procedures for the handling and processing of complaints and allegations.

Provide regular comprehensive reporting to management to provide up-to-date progress on investigations. Ensure timely closure of all investigations.

Convene Disciplinary & Prevention Committees to review and approve recommended discipline arising from verified breaches of the Otis Absolutes/policies/laws and recommended action plans to prevent recurrence.

Lead investigations in the Americas with a primary focus in Latin America facilitating collaboration with and guiding the investigations conducted by others in the regional/local Ethics & Compliance network.

Work closely with the relevant country/regional lawyers when needed on issues involving potential legal violations or regulatory non-compliances.

Work closely with the Otis global investigations team particularly on investigations involving sensitive compliance issues or implicating senior management.

Provide supervision and training to local Ethics & Compliance staff on investigation procedures and best practices.

Assist in root cause analyses of selected matters as appropriate.

Competencies Required:

Honesty integrity objectivity good judgment

Effective senior level communication and interview skills

Critical analytical thinking and problem-solving abilities

Strong planning and project management skills

Clear and concise writing style

Pro-active and pragmatic mindset/approach able to prioritize a busy workload

Strong interpersonal skills able to work independently as well as collaboratively as part of a team

Minimum Qualifications

Bachelors degree or above

Law degree strongly preferred

Minimum of 5 years working experience focusing on investigations in a corporate or government environment

Fluent in English Portuguese and Spanish

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

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