Assistant Ecommerce Operation

Randstad India

Job Location:

Gurugram - India

Monthly Salary: Not Disclosed

Posted on: 15 days ago

Vacancies: 1 Vacancy

Job Summary

We are looking for a Assistant / Supervisor E-commerce Operations to support day-to-day operational activities related to online order processing shipment coordination and customer service support. The candidate should have basic experience handling e-commerce platforms and operational processes.

Key Responsibilities

Manage and process daily e-commerce shipments received through various branches and hubs.
Coordinate with branch and Operation teams for timely Shipment dispatch and delivery.
Track shipments and update order status in the system.
Handle customer queries returns and RTO requests related to online orders.
Maintain proper records of orders dispatches and inventory updates.
Ensure accuracy in order processing and documentation.
Coordinate with internal teams to resolve operational issues.
Support daily reporting and MIS related to e-commerce operations.

Required Skills

Basic knowledge of e-commerce platforms and order management systems
Good communication and coordination skills
Good knowledge of MS Excel / MS Office
Ability to work in a fast-paced operational environment
Problem-solving and attention to detail

Eligibility Criteria

Graduate in any discipline (must have passed 10th and 12th from a regular recognised state or central board).
1 2 years experience in E-commerce operations / logistics operations
Candidates relocated from their home state and willing to work at the assigned location will be preferred.

We are looking for a Assistant / Supervisor E-commerce Operations to support day-to-day operational activities related to online order processing shipment coordination and customer service support. The candidate should have basic experience handling e-commerce pl...