ServiceNow Asset & Configuration module
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Job Location:
Monthly Salary:
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
Role Descriptions:
ITSM Platform Expertise: In-depth knowledge of platforms like ServiceNow including
configuration workflow development and integrations.
CMDB Mastery: Building maintaining data normalization dependency mapping and managing CI attributes and relationships.
IT Asset Management (ITAM): Full asset lifecycle management (procurement to disposal) inventory control and compliance.
Discovery Tools: Familiarity with tools that populate CMDBs (e.g. ServiceNow Discovery).
Data Integration & Scripting: Using APIs import sets and scripting (JavaScript Python) for data loading and automation.
Reporting & Analytics: Creating dashboards reports and analyzing metrics (KPIs cost) using built-in tools or Excel (VLOOKUP PivotTables).
Infrastructure Knowledge: Understanding operating systems networks cloud services hardware and software
Strong understanding of ITILv4 processes and frameworks
Experience in defined practice area required
Excellent verbal and written communication skills
ITSM Platform Expertise: In-depth knowledge of platforms like ServiceNow including
configuration workflow development and integrations.
CMDB Mastery: Building maintaining data normalization dependency mapping and managing CI attributes and relationships.
IT Asset Management (ITAM): Full asset lifecycle management (procurement to disposal) inventory control and compliance.
Discovery Tools: Familiarity with tools that populate CMDBs (e.g. ServiceNow Discovery).
Data Integration & Scripting: Using APIs import sets and scripting (JavaScript Python) for data loading and automation.
Reporting & Analytics: Creating dashboards reports and analyzing metrics (KPIs cost) using built-in tools or Excel (VLOOKUP PivotTables).
Infrastructure Knowledge: Understanding operating systems networks cloud services hardware and software
Strong understanding of ITILv4 processes and frameworks
Experience in defined practice area required
Excellent verbal and written communication skills
