Vendor Consultant, Vendor Consultant Program

About

strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices vast selection and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.

About the Role

Account Management- Vendor Consultant
As a Vendor Consultant and part of Selling Partner Engagement and Growth (SPEG) you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors.

SPEG team is looking for a bright customer centric driven and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendors business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on .

You will utilize a wide range of skills and work across major functional areas such as site merchandising buying Catalog management inventory management finance operations and online marketing to drive the performance of strategic vendor this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors.

You will conceive create and analyze a wide range of marketing and site merchandising efforts to include marketing campaigns to grow the vendors traffic brand awareness customer conversion and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon root cause analysis of issues and opportunities affecting the vendors addition you are expected to proactively identify areas for growing Vendors business by developing strategies.

Responsibilities Include
Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers
Partnering with the Retail Category Team and managing the vendor relationship by championing the vendors needs at Amazon
Build communication channels at all levels set proper expectations provide clear status communications and manage towards a growth plan for the vendors
Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon
Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience
Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience
Provide thought leadership around planning roadmaps and execution
Establish long term partnerships with key vendor partners for the group of vendors handled
Support the launches of new programs categories and features
Conduct regular WBR MBRs with the vendors highlight business metric performance and building action plans

- Passion for e-commerce with a strong understanding of the industry
- Proficiency in Arabic (C1/C2 certified preferred)
- 5 years of experience in Vendor Management Sales Account Management or Business Development (B2B preferred); exposure to retail buying planning marketing or e-commerce is a plus
- Proven analytical skills with the ability to manage business by the numbers
- Excellent written verbal and presentation skills with logical succinct communication
- Active listening consultative and solutions-oriented approach
- Ability to operate in a fast-paced ambiguous environment with full ownership of outcomes
- Strong attention to detail with the ability to manage multiple projects

- Bachelors degree or experience with Lean or Six Sigma analytical techniques
- Associates degree or above or Master of Business Administration

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.