Manager SALPL Prime Rest

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profile Job Location:

Delhi - India

profile Monthly Salary: Not Disclosed
Posted on: 9 days ago
Vacancies: 1 Vacancy

Job Summary

Job Purpose
This position is open with Bajaj Finance ltd.
This position will manage the ARU for Sal PL Prime. The person will be responsible to drive Flexi Utilisation of salaried customers.
Duties and Responsibilities
Managing Call Center agents to deliver ARU volumes to increase overall Flexi utilization
Achieving volume targets and managing Call Center Agent Metrics
Identifying the need of sales skills for agents and conducting regular trainings
Monitor & measure key conversion productivity & data penetration metrics
Retaining high performers and replace poor performers
Take Care of customer Escalations and Complaint
Required Qualifications and Experience
Good experience of MS Excel
Good understanding of MIS reporting and Audit
Excellent communication skills.
Excellent Team Handling and problem resolving ability.
Exceptionally high motivational levels and needs to be a self-starter

Required Experience:

Manager

Job PurposeThis position is open with Bajaj Finance ltd. This position will manage the ARU for Sal PL Prime. The person will be responsible to drive Flexi Utilisation of salaried customers.Duties and ResponsibilitiesManaging Call Center agents to deliver ARU volumes to increase overall Flexi utiliza...
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About Company

Bajaj Finserv is India’s most diversified non-banking finance company. Visit the website to learn about our products. Get instant approval on loans, shop on EMIs, make an investment, get insurance and pay your bills.

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