Senior Customer Marketing Manager, EMEA
Job Summary
About Us:
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people data and AI agents connect across email cloud and collaboration tools. Over 80 of the Fortunelarge enterprises and millions of smaller organizations trust Proofpoint to stop threats prevent data loss and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint youll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate
Responsive to feedback challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
Corporate Overview
In todays cyber threat landscape protection starts with people. At Proofpoint that simple truth fuels our passion for protecting users the data they create and the systems they rely on from a uniquely people-centric perspective.
And were just as passionate about finding the right people to help us in that mission. When you join Proofpoint youre helping to:
Build and enhance our proven security platform
Blend innovation and speed in a constantly evolving cloud environment
Analyze new threats and offer deep insight through data-driven intel
Collaborate with customers to help solve their toughest security challenges
We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. Thats why were a leader in next-generation cybersecurityand why more than half of the Fortune 100 trust us as a security partner.
About the team
Own EMEA customer advocacy community activation and customer awards to build credibility trust and pipeline across priority markets. This role turns customer proof into scalableprogrammesacross events campaigns sales plays and digital channels with clear governance and measurable outcomes.
Location:India (workingUK hours approximately 2:00 PM to 10:00 PM IST)
Life at Proofpoint as a Senior Customer Marketing ManagerEMEA
- Customer advocacy engine:Identifyand recruit customer champions manage permissions and build a steady pipeline of advocacy assets: stories quotes videos speaking abstracts and reference support.
- Customer community and activation:Run a virtual customer community that can be activated for sales events ABM roundtables and peer engagement to build or acceleratepipeline. Build repeatable customer touchpoints that activate upsell and cross-sell motions through communityprogrammes roundtables and sales plays.
- Peer validation and reviewprogrammes:Activate proof and peer validation in-region to support demand and expansion including Gartner Peer Insights and peer reviewprogrammestied to key campaigns and customer moments.
- Customer awardsprogramme:Own the Customer Awardsprogrammeend to end: brief the microsite manage nominations coordinate judging handle winner communications and deliver amplification packages to customers and employees. Runs on an April to March cycle each year.
- Content creation:Create customer testimonials case studies quote cards and video clips from events and award winners. Support development of higher-value white papers reference-based reports and campaign proof points working closely with customers sales and product marketing.
- AI-enabled content workflows:Use AI tools to accelerate research drafting repurposing and performanceoptimisationwhilemaintainingquality accuracy and brand voice.
- Impact reporting:Track outputs and outcomes including advocacy asset pipeline community engagement peer review volumes award participation and contribution to meetings and pipeline influence where measurable.
What you bring
- 6 to 8 years in B2B marketing customer marketing advocacy or integratedprogrammesin enterprise technology.
- Proven experience building and managing customer advocacyprogrammesand communities at scale.
- Strong content creation and editorial discipline across long-form and short-form formats including case studies and testimonials.
- Confident working with enterprise customers and senior stakeholders with high judgement and strong governance.
- Experience running awardsprogrammesand managing end-to-endprogrammelogistics.
- AI fluency for content creation workflows andoptimisation.
- Highlyorganisedoperator whocan run multiple workstreams without creating complexity.
Why Proofpoint
Protecting people is at the heart of our award-winning lineup of cybersecurity solutions andthe people who work here are the key a customer-focused and driven-to-win organization with leading-edge productsand many exciting reasons to join our team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. We are a diverse multinational company withopportunities in all functions and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtProofpoint.
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Why Proofpoint
At Proofpoint we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons youll love working with us:
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging empower purpose and drive success-every day for everyone.
We encourage applications from individuals of all backgrounds experiences and perspectives. If you need accommodation during the application or interview process please reach out to .
How to Apply
Interested Submit your application along with any supporting information- we cant wait to hear from you!
Required Experience:
Manager