Logistics Co-ordinator

Core Objective

To execute the daily dispatch plan by coordinating vehicle arrivals loading activities and real-time transit tracking to ensure on-time delivery and 100% documentation compliance.

Key Responsibilities

• Dispatch Execution: Coordinating with the Loading location (Plant/ warehouse) to align vehicle placement with loading bay availability.
• Driver Briefing: Handing over trip details route instructions and 'Do’s & Don’ts' to drivers upon arrival.
• Live Tracking: Monitoring vehicle movement via GPS or tele-calling drivers to ensure they adhere to the planned transit time.
• Document Verification: Physically checking original RC Insurance and Driver’s Licenses at the loading point before allowing a vehicle to load.
• Issue Resolution: Handling 'on-road' issues such as vehicle breakdowns route diversions or police/entry problems by coordinating with the Transport Manager.
• Unloading Coordination: Confirming vehicle arrival at the destination and ensuring the 'Proof of Delivery' (POD) is signed and stamped correctly.

Operational Tasks

• Maintaining the Inward/Outward Register for all vehicles.
• Generating Lorry Receipts (LR) and ensuring all transit documents (Invoices E-way bills) are handed to the driver.
• Collecting and scanning physical PODs for submission to the billing team.
• Updating the ERP/TMS (Transport Management System) with real-time dispatch data.

Required Skills & Qualifications

• Experience: 1–3 years in logistics coordination dispatch or fleet operations.
• Communication: High patience and 'street-smart' communication skills to manage drivers and loaders.
• Technical: Basic Excel skills and familiarity with GPS tracking platforms or TMS software.
• Local Geography: Strong knowledge of local 'No-Entry' timings and city shortcuts.
• Availability: Willingness to work in shifts (Logistics is often a 24/7 operation).

Key Performance Indicators (KPIs)

• POD Compliance: Percentage of clean error-free PODs collected within the stipulated time.
• Tracking Accuracy: Frequency and accuracy of status updates provided to the customer or internal team.
• Zero Loading Errors: Ensuring the right material is loaded onto the right vehicle as per the invoice.