Sr Dir, Alliances & Channels Ecosystem

What you get to do in this role:

The successful applicant will manage and lead the India partner team responsible for all partners within the India ecosystem. This role will be responsible for determining the territory and alignment of the team in support for the countries growth and sales objectives. This is a hands on role.

In addition to this function this role requires:

Role Description

• Reporting into the Head of Alliances and Channels Ecosystem APAC you will manage a group of RPMs (Regional Partner Managers) and SRAMS (Strategic Regional Alliance Managers) (Regional Alliance Managers) across the India Marketplace and aligned to various sales territories.
• Responsible for implementing global and regional sales and marketing strategies; analyzing trends and results and advising partners accordingly.
• Working closely with the Sales leadership you will be part of the local India leadership team.
• Establish sales objectives by forecasting and developing strategic business quotas for regions and territories based on regional guidance; projecting expected sales volume and profit for existing and new customer sets and products
• Set quarterly business objectives to maintain strategic engagement with Partners.
• Implement the India sales and partner programs adhering to a global structure whilst maintaining a local market relevance.
• Manages a professional services Partner ecosystem to ensure that we have a healthy ecosystem which is able to support the customer demand drive great CSAT in delivery.
• Completes regional weekly and quarterly sales operational requirements.
• Maintains India indirect management of resources within a leveraged model to achieve results.
• Manages and updates partner ecosystem through education presentations and a programmatic approach for partners.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.  Replicates this in our partner ecosystem as well.
• Has the ability to transact with CXO level partners across the local and global partnerships in country.
• Identifies business opportunities by identifying partners and evaluating their position in the industry; researching and analyzing sales options and any new or incremental capacity needed.
• Prepares reports by collecting analyzing and summarizing information.
• Helps the Partner Ecosystem by ensuring high levels of delivery CSAT and customer satisfaction.
• Leverage Marketing and local resources to coordinate campaign selling and enablement. Lead events in terms of driving awareness enablement Partner Investment and demand.

Qualifications :

To be successful in this role you have:

• The successful candidate is expected to have at least 10 years related working experience in field sales and dealing with Global System Integrators Advisory Firms Solution and/or implementation partners at the India country level.
• Must have 5 years of management experience.
• Full mastery in area of strategic alternative routes to market and enterprise indirect selling.
• Provides leadership/direction to others as necessary.
• Ability to work with direct and indirect reporting lines in highly matrixed environments.
• A roll up sleeve attitude to getting things done to attain the team purpose and growth objectives.

Additional Information :

Work Personas

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Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

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Remote Work :

No

Employment Type :

Full-time