Engineering Maintenance Technician
Santa Clara County, CA - USA
Job Summary
Engineering Technicians are Amazons front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain operate and troubleshoot Data Center Operations Mission Critical Facilities which includes stand-by diesel generators and related fuel systems as well as three phase electrical systems such as: switch gear UPSs PDUs wet cell batteries and associated systems CRAC centrifugal chillers cooling towers/water chemical system air handlers and associated systems pumps & motors.
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
NOTE: Amazon does not sponsor for immigration including for H-1B TN and other non-immigrant visas for this role.
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.
Key job responsibilities
Supervise contractors who perform servicing or preventive maintenance
Perform preventative maintenance tasks to include: filter changes battery system PMs and Rack Diesel
Generator PMs and other preventative maintenance tasks.
Perform root cause analysis for operational issues
Troubleshoot facility and rack level events
Ensure all personnel on-site follow safety protocols
Work on-call and a rotating schedule as needed
Take daily operational readings and provide metrics reporting to senior engineers
Perform basic support concepts such as ticketing systems root cause analysis and task prioritization
A day in the life
Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
Perform rack installs rack decommissioning operational readings and facility management
Provide key performance indicators to senior engineers
Responsible for the on-site management of contractors sub-contractors and vendors ensuring that all work performed is in accordance with established practices procedures & local legislation
Performance and oversight of maintenance and operations on all electrical mechanical and fire/life safety equipment within the data center
Ensure all safety procedures are adhered to while performing work
Perform basic support concepts such as ticketing systems root cause analysis change management creation writing procedures and building management systems
Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some sites have on-call rotations.
Maintain data center critical infrastructure equipment ensuring 99.99% uptime of the worlds largest cloud computing portfolio
Role may support more than one location/site
Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder
Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40 pounds
Regularly walk use hands and fingers handle or feel reach with hands and arms stoop kneel crouch or crawl climb stairs twist bend work above shoulders grasp carry push and pull
About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
Were continuously raising our perfor
- 2 years of Microsoft Office products and applications experience
- 2 years of data center engineering experience
- 2 years of relevant work experience
- 4 years of data center engineering experience
- Bachelors degree in Electrical Engineering Mechanical Engineering or a related field
- Experience in data center engineering
- Can perform physical tasks all day without becoming overly tired
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Santa Clara - 43.00 - 75.00 USD hourly
Required Experience:
IC
Key Skills
About Company
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