Visual Communications Specialist, CHA1 L3, CHA1 Learning

Shift Description: DE0-0700
Department: Admin/Support

Amazon is seeking a bright motivated hardworking individual to fill the Visual Communications Specialist position at our CHA1 Returns Center in Chattanooga TN. The Visual Communications Specialist will need to audit inspect and manage all communications within our facility. This role serves as the quality control checkpoint for our internal messaging ensuring clarity consistency and visual impact across all communication channels. Youll work directly with senior leadership to maintain communication standards and drive engagement across the organization

The ideal candidate possesses a strong work ethic high level of integrity attention to detail the
ability to meet deadlines and a commitment to customer service as it relates to product fulfillment.

Key job responsibilities
The Communications Specialist will own auditing facilitating and creating communications internal
to CHA1. The Communications Specialist will be critical in making Amazon Earths Best Employer by making CHA1
communication both visual and verbal world class. The Visual Communications Specialist will work closely with the CHA1 Senior team. Tasks may include but are not limited to
creating and updating visual communications (ACID feeds billboard signage etc.) throughout
the entire building including for specific process paths. This role will require candidates to have
the following skills:
Attention to detail
Ability to work against tight deadlines
Creative mind with timely execution
Strong communication skills both written and verbal
Outgoing personality must be able to partner with many different stakeholders and customers and solicit feedback proactively from these groups
No job too small mentality

Required Skills

Audit & Inspection Experience: Proven track record conducting systematic audits of communication materials documentation or visual content with attention to detail and quality standards
Accountability Mechanisms: Experience implementing and managing accountability systems tracking metrics and driving compliance with established standards
Senior Leadership Engagement: Demonstrated ability to present findings recommendations and strategies to director-level and above audiences with confidence and clarity
Communication Management: Strong project management skills for coordinating multiple communication initiatives simultaneously across various channels
Quality Assurance: Ability to establish and enforce quality standards for written and visual communications
Stakeholder Management: Experience collaborating with cross-functional teams and managing competing priorities
Preferred Skills

Adobe Creative Suite: Proficiency in Adobe Photoshop Illustrator InDesign or other Adobe design tools for creating and editing visual communications
AI Tools: Experience with AI-powered design and communication tools (e.g. generative AI for content creation AI-enhanced editing tools)
Data Visualization: Ability to transform complex data into clear compelling visual stories
Digital Signage Systems: Familiarity with digital display management platforms
Analytics: Experience measuring communication effectiveness through engagement metrics and feedback mechanisms
Change Management: Background supporting organizational change through strategic communications
Bilingual: Proficiency in second language (Spanish) a plus

- 1 years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Can lift up to 49 pounds stand/walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reach
- Work 40 hours/week and overtime as required

- 2 years of Microsoft Office products and applications experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment Amazon offers EAP Mental Health Support Medical Advice Line 401(k) matching. Learn more about our benefits at TN Chattanooga - 22.00 - 23.00 USD hourly