Inside Sales Representative – Laboratory Informatics & Automation Solutions

Work Schedule

Environmental Conditions

Job Description

At Thermo Fisher Scientific our mission is to enable our customers to make the world healthier cleaner and safer. With over 100000 colleagues globally we are the world leader in serving science. Our Digital Science and Lab Automation Business Unit delivers innovative informatics software laboratory automation platforms and integrated digital solutions that empower scientists and researchers to work smarter faster and more efficiently.

As part of our EMEA Commercial Team youll play a key role in helping customers accelerate scientific discovery across diverse industries from pharmaceuticals and biotech to clinical research food safety and manufacturing quality assurance.

Position Summary

The Inside Sales Representative (ISR) for Laboratory Informatics and Automation Solutions is responsible for driving revenue growth by identifying qualifying and closing new business opportunities within assigned territories. This includes laboratory software (LIMS ELN and data management systems) as well as automation and robotics platforms that streamline laboratory workflows.

You will work closely with Account Managers Marketing and Technical Specialists to qualify leads manage inbound and outbound sales activities and deliver exceptional customer experiences.

Key Responsibilities

• Drive sales of laboratory informatics software and automation solutions including laboratory robotics workflow management systems and integrated digital platforms.
• Proactively manage the sales cyclelead generation qualification discovery and closureacross assigned territories.
• Conduct outbound campaigns and follow up on inbound inquiries to identify customer needs and propose appropriate solutions.
• Collaborate with Field Account Managers and Product Specialists to coordinate territory strategy product demonstrations and joint sales calls.
• Maintain accurate sales activities and opportunity tracking within Salesforce CRM.

• Provide consultative guidance to customers aligning software capabilities with laboratory workflows and compliance needs.
• Consistently achieve or exceed monthly and quarterly sales targets.
• Build strong customer relationships to foster loyalty and long-term partnerships.

This position offers excellent career development opportunities within a global leader in serving science with the added benefit of gaining international experience in the dynamic and diverse EMEA market.

Education & Experience

• Bachelors or Masters degree in a scientific engineering or computer science discipline or equivalent practical experience.
• 2-3 years of sales experience preferably in software SaaS or laboratory informatics and automation solutions.

• Proven success in outbound sales pipeline development and closing business remotely.

• Familiarity with and virtual engagement tools (Teams Zoom etc.).
• Experience selling to scientific technical or IT stakeholders is strongly preferred.

Skills & Attributes

• Excellent verbal and written communication skills with strong presentation and interpersonal abilities.
• Strategic thinker with an entrepreneurial approach to growing accounts.
• Ability to prioritize and manage multiple opportunities simultaneously.
• Self-motivated goal-oriented and resilient in a fast-paced environment.
• Knowledge of the laboratory and research market in EMEA is a strong plus.
• Ability to travel occasionally (10-25%) for team meetings or customer visits.

• Multilingual capabilities are a plus.

Why Join Thermo Fisher Scientific

• Be part of a global leader in laboratory digitalization and automation.
• Work in a collaborative innovation-driven culture that values integrity and excellence.
• Access continuous career growth and professional development programs.
• Enjoy competitive compensation performance-based incentives and comprehensive benefits.
• Make a meaningful impact by supporting scientists researchers and healthcare professionals who are shaping the future of science