Workforce Management Analyst PS
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Job Location:
Norristown, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Workforce Management Analyst - PS - Norristown PA Monday to Friday 8:00 AM to 5:00 PM
Pay range: $60500 per year
Salary offers are based on a wide range of factors including relevant skills training experience education and where applicable certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical financial and developmental. Depending on whether it is a part-time or full-time position some of the benefits offered may include:
Day 1 Medical supplemental health dental & vision for FT employees who work 30 hours
Best-in-class well-being programs
Annual no-cost health assessment program Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 MyDay off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!
The Workforce Management Analyst is responsible for analyzing staffing trends and creating forecasts to optimize staffing recommendations based on data that support business objectives.
Responsibilities
Analysis/reporting:
Analyzes historical staffing data to identify trends insights and areas for improvement. Creates process maps reports and dashboards to communicate findings and implement solutions.
Forecasting resource needs:
Monitors real-time data including appointment utilization to ensure optimal PSC performance. Build plans to address gaps in staffing levels for optimal resource allocation. Partners with supervisor/manager to develop justification for additional staff based on patient volume and appointment demand.
Collaboration:
Builds strong relationships within the patient services leadership team. Collaborate with leaders on scheduling strategies to optimize staffing resources and ensure employee satisfaction. Works closely with HR and training teams to reduce placement time of key resources.
Qualifications
Required WorkExperience:
- Proven experience as a business analyst or similar role.
- Project management skills.
- Strong analytical and problem-solving skills.
- Expertise in data analysis tools
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational abilities
- Strong collaboration and influencing skills.
Preferred Work Experience:
- Experience in workforce management forecasting statistical analysis modeling and/or analytical roles
- PSC/IOP experience is a plus.
Knowledge:
- Knowledge ofSix Sigma or Lean is beneficial
Skills:
- Strong Analytical skills
- Ability to prioritize plan and organize
- Advanced skills in Excel (graphs pivot tables and understanding formulas)
- Proficient in Microsoft Office suite (PowerPoint Word etc.)
- Experience in using Tableau COGNOS and/or Power BI
People Leader Responsibility:
- Individual contributor with the ability to influence others.
- Travel Required upto 25%
Education:
- Bachelors degree (Required)
Required Experience:
IC
Key Skills
About Company
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care mana ... View more
