Ops Investment Banking Associate I

Tokyo - Japan

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Excited to grow your career

BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121000 professionals working in multidisciplinary teams with profiles as diverse as financiers legal experts data scientists developers engineers and designers.

About the job:

Job Summary

We are seeking a highly committed and technically skilled IT Infrastructure & Support professional to join our Tokyo Branch. The successful candidate will play a key role in delivering first-class technical support and ensuring the stability security and efficiency of our IT infrastructure. This role requires strong technical expertise excellent problem-solving capabilities and the ability to communicate clearly and effectively in a multicultural and fast-paced environment.

Key Responsibilities:

Technical Support & Operations

Provide 1st line technical support for CIB applications systems and infrastructure ensuring high availability and optimal performance.
Respond to troubleshoot and resolve IT incidents and service requests in a timely manner to minimize disruption.

Infrastructure Management

Assist in managing and maintaining IT infrastructure (servers networks storage databases end-user devices).
Support execution of system upgrades patches and migrations ensuring minimal business impact.
Maintain accurate inventories for all hardware ensuring proper lifecycle management.

Collaboration & Coordination

Work closely with IT teams in Asia Hub (Hong Kong) and global IT departments to support regional and global initiatives.
Coordinate with business units and external vendors to ensure seamless service delivery.

Compliance & Governance

Ensure systems comply with all BBVA security policies regulatory requirements and audit standards.
Maintain comprehensive technical documentation including procedures configurations and troubleshooting guides.
Contribute to the planning and execution of Business Continuity Plan (BCP) drills and ensure documentation is kept up to date.

Required Qualifications:

Education: Background in Computer Science Information Technology or a related field.
Experience: Minimum of 7 years of relevant experience preferably within the financial services industry.
Technical Skills: Strong knowledge of networking servers storage databases and cybersecurity fundamentals.
Problem-Solving: Excellent analytical and troubleshooting abilities with a customer-centric approach.
Communication: Excellent verbal and written communication skills in English and Japanese.

Preferred Qualifications:

Certifications: CompTIA A Microsoft Certified ITIL CCNA or other relevant certifications.
Global Experience: Prior experience working in a global organization with diverse stakeholders.

Skills:

Analytical Analysis

Required Experience:

Excited to grow your careerBBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121000 professionals working in multidisciplinary teams with profiles as diverse as financiers legal experts...

Excited to grow your career

About the job:

Job Summary

Technical Support & Operations

Provide 1st line technical support for CIB applications systems and infrastructure ensuring high availability and optimal performance.
Respond to troubleshoot and resolve IT incidents and service requests in a timely manner to minimize disruption.

Infrastructure Management

Assist in managing and maintaining IT infrastructure (servers networks storage databases end-user devices).
Support execution of system upgrades patches and migrations ensuring minimal business impact.
Maintain accurate inventories for all hardware ensuring proper lifecycle management.

Collaboration & Coordination

Work closely with IT teams in Asia Hub (Hong Kong) and global IT departments to support regional and global initiatives.
Coordinate with business units and external vendors to ensure seamless service delivery.

Compliance & Governance

Ensure systems comply with all BBVA security policies regulatory requirements and audit standards.
Maintain comprehensive technical documentation including procedures configurations and troubleshooting guides.
Contribute to the planning and execution of Business Continuity Plan (BCP) drills and ensure documentation is kept up to date.

Required Qualifications:

Education: Background in Computer Science Information Technology or a related field.
Experience: Minimum of 7 years of relevant experience preferably within the financial services industry.
Technical Skills: Strong knowledge of networking servers storage databases and cybersecurity fundamentals.
Problem-Solving: Excellent analytical and troubleshooting abilities with a customer-centric approach.
Communication: Excellent verbal and written communication skills in English and Japanese.

Preferred Qualifications:

Certifications: CompTIA A Microsoft Certified ITIL CCNA or other relevant certifications.
Global Experience: Prior experience working in a global organization with diverse stakeholders.

Skills:

Analytical Analysis

Required Experience: