Senior Agile Delivery Lead
Job Summary
MOO set out to shake up the world of print back in 2006. And weve come a long way since. Today were a 400 strong team (were thinking of getting matching jackets) who create print and digital products for companies of all sizes from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.
Our global HQ is in London UK while we also have premises in the US youll find us in Boston MA as well as East Providence RI and Denver CO.
Were making new and exciting things and we could really do with your help.
MOO is looking for a pragmatic and highly collaborative Senior Agile Delivery Lead to act as the connective tissue across our Tech and Product teams. Sitting at the intersection of coaching and delivery youll be responsible for driving our most complex initiatives to completion by navigating dependencies and establishing the operational guardrails that help our teams thrive. You will partner closely with leadership to provide clear visibility on progress and ensure we are constantly evolving our ways of working to deliver maximum value to our customers.
This is a high-impact opportunity for a seasoned delivery expert who enjoys navigating ambiguity and bringing order to complex multi-team projects. Were looking for someone who is naturally collaborative and pragmatic - youre the person who can spot a dependency from a mile away and knows exactly how to bring people together to solve it. Youll need to be outcome-driven and comfortable acting as a trusted partner to leadership with the technical empathy and communication skills to stay grounded with our engineering and product teams
This is a high-impact opportunity for a seasoned delivery expert who enjoys navigating ambiguity and bringing order to complex multi-team projects. Were looking for someone who is naturally collaborative and pragmatic - youre the person who can spot a dependency from a mile away and knows exactly how to bring people together to solve it. Youll need to be outcome-driven and comfortable acting as a trusted partner to leadership with the technical empathy and communication skills to stay grounded with our engineering and product teams
Responsibilities
- Drive complex delivery by coordinating multi-team initiatives to ensure we hit our quarterly commitments.
- Manage dependencies across the organisation to prevent bottlenecks and keep work moving smoothly.
- Build visibility frameworks that provide leadership with clear real-time insight into project health and risks.
- Lead high-impact facilitation for planning discovery and workshops to keep teams aligned and moving
- Refine ways of working by removing process clutter and helping teams deliver value more effectively.
About You
- Youre Comfortable with Ambiguity: You dont need a rigid to-do list. Youre happy to step into a new challenge figure out whats broken and start fixing it.
- Youre Pragmatic: You focus on the best tool for the job... you know how to apply just enough process to keep up momentum and deliver value without over-complicating things.
- Youre Outcome-Focused: You are driven by business value and customer impact. You dont just track progress; you constantly ask if we are doing the work that actually moves the needle for the company.
- A Natural Partner: You bring teams together around a common goal. You partner with folks across the business to build solutions iteratively focusing on collaboration and shared understanding to get things done.
- Strategic Ownership: You take accountability for delivery culture building the forums and guardrails that help teams make trade-offs surface risks early and stay aligned on outcomes.
- Driving Resilience: You help teams stay adaptable through change keeping delivery moving through continuous improvement clear priorities and calm leadership.
- Leading by Example: You role model high professional standards and integrity staying transparent and grounded even when projects are complex or high-pressure.
- Championing Inclusion: You help build a culture where everyone feels safe to contribute. You are aware of team dynamics and work actively to ensure all voices are heard and valued.
Nice To Have
- Experience helping teams connect delivery to measurable goals (e.g. OKRs) and using outcomes to guide prioritisation and trade-offs.
- Experience supporting organisations going through significant change or transformation.
- Experience in e-commerce and/or manufacturing environments with an appreciation of operational complexity and commercial pace.
Whats it like to work at MOO
MOOs the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success while also recognising the importance of a healthy work/life balance.
Thats why we offer 25 days holiday rising by one day for each year here (for 5 years) a matched pension scheme and paid parental leave. Well offer you private healthcare life insurance a season ticket loan and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.
Diversity Statement
We are working hard to create a representative inclusive and super-friendly team because we know that different experiences perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesnt discriminate on the basis of race colour religion or belief gender national origin age sexual orientation marital status disability or any other protected class.
As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore wed like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it wont in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential it is only used to better our inclusion and diversity submitting this information you consent to MOOs processing of it for these purposes.
Required Experience:
Senior IC
Key Skills
About Company
Online printing services to create high-quality business cards, stickers, postcards, and more. Professional custom printing by MOO, the best online print shop.