Software Process Coordinator
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Job Location:
Harrisburg, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: Harrisburg PA
Position Type: Hybrid
Hybrid Schedule: Onsite 20% Remote 80%
Contract Length: Long-term with annual extensions
Position Overview:
The Software Standards and Service Request Process Coordinator supports leadership in overseeing software standards governance and service request operations across the organization. This role manages the full software lifecycle ensuring compliance efficient request fulfillment and alignment between business needs and approved technology solutions.
Duties:
Required Skills:
Preferred Skills:
Position Type: Hybrid
Hybrid Schedule: Onsite 20% Remote 80%
Contract Length: Long-term with annual extensions
Position Overview:
The Software Standards and Service Request Process Coordinator supports leadership in overseeing software standards governance and service request operations across the organization. This role manages the full software lifecycle ensuring compliance efficient request fulfillment and alignment between business needs and approved technology solutions.
Duties:
- Manage the full lifecycle of software assets from request intake through procurement provisioning and ongoing tracking
- Review business requirements conduct research and recommend standard software solutions aligned with organizational needs
- Facilitate software compliance reviews prior to procurement to ensure adherence to enterprise standards
- Reconcile software purchases post-procurement to ensure accuracy traceability and fulfillment of approved requests
- Track manage and provision software licenses across the organization
- Support end-to-end management of software service requests ensuring timely and accurate processing
- Maintain a comprehensive software portfolio integrated with service catalog and asset management systems
- Coordinate with fulfillment teams to ensure smooth handoffs throughout the service request lifecycle
- Facilitate software review and approval processes at both organizational and enterprise levels
- Support the management and enforcement of software standards and governance practices
- Collaborate with business stakeholders to understand needs and provide effective solutions
- Document current and future state business capabilities and processes
- Identify opportunities to streamline workflows and improve user satisfaction
Required Skills:
- 1 years of experience in IT service delivery and/or process management
- 2 years of experience in strategic service or software portfolio management
- 3 years of experience in business and statistical analysis including metrics management
- 3 years of experience providing cross-functional support and engagement
- 3 years of strong interpersonal skills including compassion for others and familiarity with human-centered design principles
- 1 years demonstrating adaptability including an aptitude for learning diverse skill sets and applying an agile mindset
Preferred Skills:
- 2 years of experience in performance management
- 1 years of experience applying big-picture thinking and holistic approaches to change evaluation process design and coordination
- 3 years of experience effectively engaging with diverse stakeholders and tailoring communication to various audiences
Required Experience:
Senior IC
Key Skills
About Company
Careers at LingaTech: Love Where You Work! Welcome to the vibrant world of LingaTech, where technology meets fun and innovation! Are you ready to join the adventure? As a premier employer of top-notch technology consultants, we're on a mission to assemble the most talented and passion ... View more
