Lead Food Service Supervisor
Groton, MA - USA
Job Summary
CWs Core Values: Mission Driven Teamwork Makes Us Stronger & Everyone Brings Value!
Take a glimpse into why CW might be the right place for you: Groton Sub Base Galley
Join our team as a Lead Mess Attendant Supervisor and help keep our dining operations running smoothly and this role youll guide a hardworking crew support a clean and safe galley environment and play a key part in creating a positive experience for everyone who comes through our doors.
- Supervise a team of 1015 Mess Attendants providing daily direction support and accountability.
- Lead and facilitate Mess Attendant Supervisor meetings to communicate expectations updates and performance standards.
- Follow all guidelines and procedures as outlined in the Statement of Work (SOW).
- Develop and maintain cleaning schedules ensuring all tasks are completed accurately and on time.
- Oversee and verify all temperature logs sanitation logs and related documentation for accuracy and completeness.
- Conduct control inspections to ensure compliance with sanitation safety and operational requirements.
- Serve as the lead supervisor during morning shifts and weekends acting as the point of contact when the Senior Supervisor is unavailable.
- Provide handsâon support to the team including dishwashing sanitizing cookware and maintaining cleanliness in all service areas.
- Support frontâofâhouse operations including dining area resets trash removal and maintaining cleanliness across all zones.
- Assist with inventory checks supply distribution and coordination with kitchen staff.
- Ensure proper use of PPE identify safety concerns and report issues to the Project Manager.
- Maintain a safe working environment by following all sanitation safety and foodâhandling procedures.
What Youll Need to Be Successful:
- Minimum of 5 years of experience in food service custodial galley or highâvolume dining operations.
- Minimum of 3 years of experience in a lead supervisory or team-support role.
- Experience conducting walk-throughs quality checks or compliance inspections in a food service or custodial environment.
- Knowledge of safety protocols PPE requirements and hazard identification in a food service or custodial environment.
- Proficiency in Microsoft Office Suite (Word Excel PowerPoint).
- Valid RealID.
- Must be able to obtain and maintain government base access.
Bonus If You Have These Skills:
- Familiarity with inventory rotation stock management and basic supply tracking.
- Strong attention to detail with the ability to uphold high standards of cleanliness organization and documentation accuracy.
- Strong communication and organizational skills with the ability to relay updates and instructions clearly.
- Strong timeâmanagement skills with the ability to keep the team on schedule and maintain workflow efficiency.
- Strong problemâsolving skills with the ability to address minor conflicts or performance issues with professionalism and fairness.
- Ability to maintain professionalism and composure during highâvolume or challenging periods.
- Ability to work independently and make sound decisions when senior leadership is not present.
Why Youll Love This Job:
- Youll be a part of a mission-driven team that values your hard work and helps you grow.
- Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
- Opportunities for advancementgrow your career with us!
Explore Our Generous Benefits Package:
- Employer Sponsored Benefits Includes:
- Insurance - Medical Dental Vision
- Telemedicine
- Retirement Plan & Match Options
- Disability Plans
- Life Insurance
- Paid Holidays & Vacation
- Sick & Personal Time
Physical & Environmental Demands:
- Lifting: The position requires the ability to lift carry push and pull items weighing up to 40 pounds on a regular basis.
- Standing and Walking: The role involves standing and walking for extended periods throughout the shift often on hard wet or slippery surfaces.
- Hand and Arm Use: Frequent use of hands and arms is required for cleaning lifting scrubbing and handling kitchen tools and equipment.
- Physical Movements: The work routinely involves bending kneeling reaching twisting and performing other physical movements necessary to complete daily tasks.
- Temperature Exposure: Employees may be exposed to hot surfaces steam and highâtemperature dishwashing equipment as well as occasional work in cold environments such as walkâin refrigerators or freezers.
- Noise Level: The work environment can be noisy due to dish machines equipment and general kitchen activity.
- Floor Conditions: Floors may be wet humid or slippery and appropriate nonâslip footwear may be required to ensure safety.
- Chemical Exposure: The position requires regular use of cleaning chemicals and sanitizing agents and proper personal protective equipmentsuch as gloves aprons or eye protectionmust be worn as needed.
- Sensory Requirements: Good vision hearing and handâeye coordination are necessary to safely operate equipment and complete assigned tasks efficiently.
- Reasonable accommodations can be provided.
CWs Core Values: Mission Driven Teamwork Makes Us Stronger & Everyone Brings Value!
We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications merit and business needs without regard to race color religion sex sexual orientation gender identity or expression national origin age disability genetic information veteran or military status or any other status protected by applicable federal state or local law.
Company Overview: CW Resources a part of CW Group is a national non-profit organization that has been delivering mission-driven high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. Were proud to offer a wide range of services from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do and we continue to work toward a brighter more welcoming future for all.
Pay Transparency Disclaimer: We are committed to pay transparency. Compensation for this role is determined in good faith and based on job-related factors such as skills experience education and internal equity in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law.
Copy and paste the link below into your web browser to view the posters pertaining to:
- Notification of Employee Rights Under Federal Labor Laws posters: Self - Disclosure Form: E-mail:ââto submit a request for accommodation with the application process.
Required Experience:
Manager
About Company
For more than 60 years, CW Resources has been a mission-driven staffing solution agency providing superior services by empowering individuals.