Area Service Director
Job Summary
Job Description Summary
Area Service Director North Eastern EuropeLeads the Service organization across North Eastern Europe with responsibility for Poland Latvia Lithuania Czech Republic Slovakia and Ukraine. Provides strategic and operational leadership for Field Service operations managing both direct service teams and indirect channel partners.
Job Description
Activities & Responsibilities
- Act as an escalation point of contactfor customers ensuring timely and satisfactory resolution of concerns.
- Ensure successful operations planning and execution ensuring compliance with quality timeliness and cost standards.
- Accountable for P&L in designed area
- Impulse & empower to drive improvements projects/ efficiency in order to meet commitments of the P&L
- Contributes to strategy & organize efficiently the workforce planning and localization
- Establish and maintain strong customer relationships providing ongoing technical and business support.
- Drivefield business with a strong collaboration other function for a successful franchise
- Drive lean mindset and continuous improvement within the department
- Secure full adoption and execution of the teams to EHS & compliance
- Go to Gemba to stay close to the Field and understand what challenges they face
- Create an environment of growth mindset customer focus through an inspiring leadership
Technical Knowledge & Hard Skills
- Proven Experience as a people leader in healthcare industry.
- Strong business environment and key drivers knowledge
- Knowledge of the competition of Healthcare Market
- Ability to manage complex technical issues and coordinate with field teams.
- Excellent communication and customer management skills.
- Ability to stay calm under pressure and coach others through problem-solving.
- Fluency in English
Behavior & Soft Skills
- Embrace all cultural behaviors of the company and strong emphasis on servant leadership
- Analytic skills data driven decision making
- Business and financial curiosity
- Influencing skills
- Networking skills
- Coaching developing others
- One team mindset
- Ability to present to executive level
- Clear thinking
#LI-Hybrid
#LI-MK3
Pay Range
For Poland based positions Annual Salary Range:PLN-PLNPlacement within this range depends on:
Relevant skills and qualifications
Prior job-related experience
Internal equity considerations (alignment with colleagues in similar roles) e.t.c.
We review pay ranges regularly to ensure they remain competitive with the external market and align with our internal equity considerations.
Benefits & Rewards
In addition to base salary our employees have access to a comprehensive package of benefits and allowances which may include:
Health & wellness coverage
Retirement and or savings plans
Allowances or benefits to support role requirements (e.g. mobility transport or role-specific needs such as a company car or allowance where applicable)
Work-life balance support (e.g. flexible working leave programs)
Recognition and incentive programs aligned with performance and company success
The exact benefits package depends on the role location and employment terms as specified in the Colleague Value Proposition document that will be shared prior to the interview or at the offer discussion stage.
Performance Bonus: Details to be shared during offer discussions
Additional Information
Relocation Assistance Provided: No
Required Experience:
Director
Key Skills
About Company
GE HealthCare provides digital infrastructure, data analytics & decision support tools helps in diagnosis, treatment and monitoring of patients