Technical Lead
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Job Location:
Warminster - UK
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Date Posted:
Country:
United KingdomLocation:
Warminster WiltshirePosition Role Type:
HybridRaytheon UK is searching for a Technical Lead to join our OMNIA Training team.
As Technical Lead you will be critical to the successful delivery of the programme collaborating within matrix organisation across multi-disciplinary teams .
The Technical Lead role requires a customer first mindset strong stakeholder engagement skills and the ability work in a multidisciplinary engineering team in a complex and evolving environment.
We are looking for individuals who want to serve.Youllhave a mission focus and the enthusiasm and drive to deliver.You must be eligible and willing to obtainSC clearanceand will be based atWarminster working in a hybrid style.
Key Responsibilities:
Provide technical leadership for the live operational estate ensuring the stability performance and availability of production systems and services.
Act as the senior technical authority for service operations teams supporting cloud-based platforms training systems and business applications.
Lead technical investigation and resolution of major incidents affecting live production services.
Oversee operational support activities across infrastructure applications and platform services deployed in cloud environments.
Provide technical oversight for system performance reliability and service resilience across the live estate.
Manage and oversee patching and vulnerability management processes ensuring systems are maintained in line with security policies and operational requirements.
Work closely with engineering DevOps and service management teams to ensure smooth operation of CI/CD pipelines and production deployments.
Support operational readiness for system releases ensuring production environments are prepared for new capabilities and updates.
Ensure monitoring logging and observability practices are implemented to maintain visibility of system health and performance.
Provide technical guidance and mentoring to service operations teams supporting effective troubleshooting and incident resolution.
Contribute to continual service improvement by identifying operational risks performance issues and opportunities for optimisation.
Required Skills and Experience:
Experience providing first-line IT support within a service desk or technical support environment.
Proven experience supporting and managing live production systems within complex defence government or regulated enterprise or cloud environments.
Strong technical expertise in cloud platforms such as Azure or AWS and their operational support models.
Experience supporting containerised applications and orchestration platforms (e.g. Kubernetes Docker or OpenShift).
Experience diagnosing and resolving complex production incidents across infrastructure platforms and applications.
Strong understanding of DevOps and CI/CD practices supporting deployment and operation of modern platforms.
Experience managing system patching and vulnerability remediation activities in operational environments.
Experience working with monitoring and observability tools (e.g. Prometheus Grafana ELK stack).
Experience coordinating technical activities across engineering support and service management teams.
Strong analytical and troubleshooting skills across distributed systems and cloud-based services.
Experience supporting operational environments governed by ITIL service management practices.
Desirable Skills and Experience:
Experience supporting cloud-based environments (e.g. Azure AWS) or hybrid infrastructure.
Familiarity with monitoring and observability tools (e.g. Grafana ELK stack Prometheus).
Experience supporting users within secure or regulated environments.
Experience supporting users during operational events exercises or high-demand periods.
What we offer:
Chance to join a groundbreaking mission - to shape the future and drive innovation within a team focused on collaboration across a matrix organisation.
You will join at a unique time where you can join in shaping this team and be rewarded with ongoing development opportunities and clear pathways to progress within a trusted defence industry partner.
37hr working week with early finish Fridays - start your weekend early!
25 days holiday statutory public holidays plus opportunity to buy and sell up to 5 days and up to 5 paid days volunteering
10.5% company pension contribution with 6% employee contribution
Annual company bonus scheme (discretionary)
6 times salary Life Assurance with pension
Flexible Benefits scheme with extensive salary sacrifice schemes including HealthCashplan Dental and Cycle to Work amongst others
Enhanced sick pay
Enhanced family friendly policies including enhanced maternity paternity & shared parental leave
Raytheon UK
We take immense pride in being a leader in defence and aerospace technology. As an employer we are dedicated to fuelling innovation nurturing talent and fostering a culture of excellence. Together we are not just advancing technology;werebuilding a community committed to safeguarding a safer and more connected world.
RTX
Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington Virginia USA but with over 180000 employees globally across every continent RTX provides advanced systems and services for commercial military and government customers worldwide andcomprisesthree industry-leading businesses Collins Aerospace Systems Pratt & Whitney and Raytheon.
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RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity color religion gender sexual orientation or identity national origin age disability protected veteran status or any other characteristic protected by law.
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