Global Sales Operations Representative
Austin, TX - USA
Job Summary
An Amazing Career Opportunity foraGlobal Sales Operations Representative!!
Location: Palm Beach Gardens FL or Austin TX
Job ID: 46452
The Global Sales Operations Representative will be responsible for the processes and tools that enable our global business area to serve our customers reports and leads.
Our Global Sales Operations team works collaboratively and across functions including Sales Technical Services Customer Service Finance Marketing Communications Product Marketing e-business IT and Executive Management to identify the business needs and ensure we can process our customers orders timely and efficiently.
A successful candidate has a passion for operational excellence and supporting sales growth and possesses rigorous analytical skills strong organizational and reporting skills exceptional attention to detail and strong experience in how to make our sales tools more powerful user friendly and effective for our sales teams.
Who are we
HID powers the trusted identities of the worlds people places and things allowing people to transact safely work productively and travel freely.
We are a high-tech software company headquartered in Austin TX with over 4500 worldwide employees.Check us out here:and ourGlobal Sales Operations Representative youll support HIDs successby:
Supporting our sales team with any operational topic ensuring all orders are processed appropriately and timely.
Reviewing and providing sales performance KPIs dashboards and analysis identifying opportunities to improve sales performance.
Aligning with Sales Leaders on weekly monthly quarterly and yearly reports covering sales revenue forecast backlog and other key businessrelevant data.
Leading and/or participating in meetings with crossfunctional teams to efficiently review plan and ensure timely shipment of sales orders while working with key stakeholders to maintain compliant and complete business processes.
Prioritizing and managing multiple tasks and projects simultaneously to ensure all activities align with customer expectations and drive business performance.
Managing incoming emails to the group inbox effectively and processing them in a timely accurate manner.
Acting as a bridge between marketing product and sales teams to maintain strong crossfunctional alignment.
Analyzing sales metrics (KPIs) generating reports and creating accurate revenue forecasts to guide leadership decisionmaking.
Developing standardized scalable sales processes and best practices across global regions.
Training sales staff on tools onboarding new hires and reducing administrative tasks to maximize time spent selling.
Ensuring regional sales methodologies remain consistent with global strategies and that CRM data is properly standardized.
YourExperienceand Background include:
- Bachelors degree or at least 4 years of Sales Operations experience
- 2 years business experience with progressive responsibilities supporting sales growth
- Proficient in reading and creating work instructions.
- Strong teamwork orientation; works well with cross-functional departments and ability to build and maintain strong relationships; willingness to help larger team meet goals and responsibilities.
- Ability to establish priorities and follow through on projects paying close attention to detail and deadlines with minimal supervision.
- Ability to interact effectively with all levels within the organization including Executive management and individual contributors.
- Must possess excellent organization and time management skills.
- Must possess excellent verbal and written communication positive attitude and accountability.
- Customer orientated flexible with the ability to take initiatives proactively.
- Data management report building and advanced Excel skills (such as formulas pivot tables VLOOKUP etc)
- Proficient in MS Office applications such as Word Excel PowerPoint etc.
- Familiar with operating systems such as Windows etc.
What we can offer you:
- Competitive salary and rewards package
- Competitive benefits and annual leave offering allowing for work-life balance
- A vibrant welcoming & inclusive culture
- Extensive career development opportunities and resources to maximize your potential
- To be a part of a global organization that is pioneering the hardware software and services that allow people to confidently navigate the physical and digital worlds
Why apply
- Empowerment: Youll work as part of a global team in a flexible workenvironment learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents skills and experiences. You dont need to check all the you have most of the skills and experience we want you to apply.
- Innovation: You embrace challenges and want to drive change. We are open to ideas including flexible work arrangements job sharing or part-time job seekers.
- Integrity: You are results-orientated reliable and straightforward and value being treated accordingly. We want all our employees to be themselves to feel appreciated and accepted.
HID does not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.
HID is committed to building a diverse equitable and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer we welcome applications from individuals of all backgrounds experiences and perspectives. We evaluate applicants without regard to race color religion gender gender identity or expression sexual orientation national origin disability age veteran status or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions please contact .
Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly all applicants are reviewed by our Talent Acquisition team. AI is used to support not replace human judgment in the evaluation process.
We make it easier for people to get where they want to go!
On an average day think of how many times you tap twist tag push or swipe to get access find information connect with others or track something. HID technology is behind billions of interactions in more than 100 countries. We help you create a verified trusted identity that can get you where you need to go without having to think about it.
When you join our HID team youll also be part of the ASSA ABLOY Group the global leader in access solutions. Youll have 63000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally. As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.
#LI-HIDGlobal
Required Experience:
Unclear Seniority
Key Skills
About Company
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