Supply Management Business Analyst

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Career Category

Supply Chain

Job Description

Join our team at AMGEN Capability Center Portugal number 1 company in Best Workplaces ranking in Portugal in 2024 (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 500 talented people and more than 40 different nationalities diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity Data & Analytics Digital Technology and Innovation Finance General & Admin Human Resources Regulatory Affairs and many Lisbons city center our AMGEN office fosters innovation excellence and inspiration. Come thrive with us at AMGEN supporting our mission To Serve Patients. What we do at AMGEN matters in peoples lives.

SUPPLY MANAGEMENT BUSINESS ANALYST

LIVE

WHAT YOU WILL DO

The Supply Management Business Analyst is responsible for the endtoend management of product quotas to ensure fair compliant and patientfocused allocation of limited supply across markets customers and channels. The role plays a critical part in safeguarding continuity of supply by setting maintaining and enforcing quotas in alignment with demand signals available inventory and market requirements.

This role acts as the primary operational decisionmaker when customer demand exceeds allocated supply and serves as a key interface between Supply Management lead IBP Regional Demand Planning Customer Service and Local Affiliates.

The responsibilities of the role will include:

Quota Planning & Setup

Prepare and update monthly quotas by country customer channel and period based on validated demand and available supply.
Coordinate affiliate reviews and approvals ensuring accuracy and timely adjustments when demand or supply changes.

Order & Quota Exception Management

Monitor orders exceeding quotas and decide on reductions rejections or quota adjustments within governance rules.
Ensure all decisions are executed in the correct systems and clearly communicated.

Governance Compliance & Risk Management

Apply quota governance rules consistently and escalate changes needing higher approval.
Perform manual overrides only when authorized ensuring full regulatory and internal compliance with focus on patient impact.

Stakeholder Management & Communication

Lead monthly quota calls and act as main contact for Affiliates Customer Service and Planning teams.
Communicate quota decisions exceptions risks and rationale clearly and on time.

Analytics & Continuous Improvement

Analyze trends risks and market behaviors to identify supply issues or demand spikes.
Support ongoing improvements in processes reporting and ways of working.

WIN

WHAT WE EXPECT OF YOU

Bachelors degree in Business Supply Chain Commercial or a related field with 23 years of experience in commercial operations demand planning supply chain customer service or business analysis.
Strong analytical skills with the ability to work with data interpret trends assess risks and support decisionmaking.
Experience collaborating crossfunctionally (e.g. Supply Chain Customer Service Demand Planning Finance Affiliates) and working with ERP systems such as SAP.
Familiarity with quota management order or allocation processes and reporting or planning tools.
Excellent communication and influencing skills with the ability to align stakeholders without direct authority.
Strong attention to detail disciplined execution and the ability to prioritize effectively while keeping a broader business perspective.
Proactive solutionoriented mindset with the ability to identify root causes and coordinate resolution across teams.
Fluency in English and strong proficiency in Microsoft Excel and PowerPoint.

THRIVE

WHAT YOU CAN EXPECT OF US

As we work to develop treatments that take care of others we also care deeply for our teammates well-being and growth.

Vast opportunities to learn develop and move up and across our global organization.
Diverse and inclusive community of belonging where colleagues are empowered to bring ideas to the table take risks and act.
Generous AMGEN Total Rewards Plan comprising healthcare finance wealth and career benefits.
Flexible work arrangements.

Objects in your future are closer than they appear. Join us.

EQUAL OPPORTUNITY STATEMENT

AMGEN is an Equal Opportunity employer and will consider you without regard to your race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Required Experience:

Career CategorySupply ChainJob DescriptionJoin our team at AMGEN Capability Center Portugal number 1 company in Best Workplaces ranking in Portugal in 2024 (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 500 talented people and more than 40 different nation...