Service Sales Operations Analyst
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Job Location:
Tlaquepaque - Mexico
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Description -
Job Summary
This role supports the Service Sales and Service Operations organizations by delivering accurate renewal pipeline reporting maintaining core Power BI dashboards and improving data reliability through process refinement and targeted automation.
The position plays a key role in forecasting support and operational insight by analyzing pipeline trends identifying reporting gaps and reducing manual effort through efficient use of Power BI Excel and other low code automation tools. The role works cross functionally with Sales Operations and IT to ensure reporting accuracy alignment and continuity.
Responsibilities
Maintain and enhance Power BI dashboards that provide visibility into renewal pipeline performance and feed scorecardsreported to keyleadership
Generate recurring renewal pipeline reports that support ongoing performance tracking and dashboard refreshes
Support forecasting activities by analyzing historical trends and pipeline data
Use advanced Excel (formulas pivot tables Power Query and macros) to streamline reporting workflows and reduce turnaround time
Identify manual or repetitive processes and assist with light workflow automation using available tools such as Power BI Excel Power Automate and Power Apps to improve reporting efficiency and reliability.
Partner with IT and system owners to test system updates validate data changes and ensure reporting accuracy across tools
Document reporting processes and support continuous process improvement efforts
Education & Experience
Four-year Degree in Business Finance Information Systems or related discipline
24 years of experience in sales operations reporting business analytics or sales support
Experience supporting dashboards reporting tools or automation initiatives preferred
Knowledge & Skills
Technical Skills
Power BI (dashboard creation maintenance and data validation)
Advanced Excel (pivot tables formulas Power Query; exposure to basic VBA/macros a plus)
Basic understanding of SQL Pythonor data querying concepts preferred
Exposure to automation tools such as Power Automate or similar workflow tools
Experience working with CRM and enterprise systems such as Salesforce and SAP
Business Skills
Sales pipeline analysis
Forecasting
Strong attention to data accuracy and validation
Process improvement mindset
Cross-Org Skills
Digital Fluency
Analytical Thinking
Process Improvement
Results oriented organized and comfortable managing recurring deliverables
Ability to work cross functionally and communicate clearly with both technical andnon technicalpartners
Impact & Scope
This role contributes to the effectiveness of the Service Sales organization by delivering reliable renewal insights improving data accuracy and reducing manual reporting effort through targeted automation and process improvements. The position supports automation initiatives and reporting design but does not own enterprise level system architecture or technical solution design.
Job -
Sales OperationsSchedule -
Full timeShift -
No shift premium (Mexico)Travel -
NoRelocation -
NoEqual Opportunity Employer (EEO) -
HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal
Required Experience:
IC
