Primary Details

About QBE

At QBE we get to the heart of what matters for our we do it all with a human touch.

Werean international insurer with more than 13000 people working across 26 countries which meanswerebig enough for your ambitions yet small enough for you to make a real exciting momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact at work and in the worldAspart of the QBE teamyoullget to spend every day working with people who are passionatetalentedand kind.

The opportunity

Were now looking to expand our team by hiring a Senior Claims Adjuster who can help us continue our legacy of excellence and innovation. If youre ready to take the next step in your career and join a dynamic team that thrives on collaboration expertise and exceptional service wed love to hear from you!

Your new role

Youll manage a dedicated portfolio of complex and high value solicitors professional indemnity claims from start to finish. Additionally youll support the Assistant Claims Manager by mentoring junior Claims Adjusters and interns helping them grow their technical skills. The role will predominantly focus on solicitors claims but if desired there will be opportunities to handle other PI claims. Cyber experience is preferred but not essential.

Having the right to work in the UK is a requirement for this may consider sponsorship at its discretion.

Main responsibilities

• Investigate manage and resolve complex and high value Financial and Specialty Markets claims efficiently and in the timely manner in accordance with policy terms and conditions in line with QBE Claims Philosophy.

• Support the implementation of the Claims strategy to enable delivery of overall business targets.

• Identify and investigate coverage issues so as to ensure that the companys liability is in line with its contractual commitments

• Identify subrogation contribution and other recovery issues and ensure that these are successfully pursued where appropriate

• Manage disputed Claims and other material Claims issues in order to resolve and settle claims on an economic basis

• Support the development of relationships with internal stakeholders and external customers to enable the Claims function to fully support their needs.

• Manage external legal providers analyse coverage and defence reports and be prepared to challenge advice to enable crucial decisions on claims strategy.

About you

• Experience in handing professional indemnity solicitors claims at an insurance company adjuster broker or law firm.

• Excellent organisational investigation analytical and negotiation skills

• Great communication skills including experience of presenting

• Enthusiasm for change and continued development

• The ability to mentor and build strong relationships with internal and external stakeholders

• Professionalism and understanding of regulatory and statutory standards and requirements

• IT skills including experience with MS Office and London Market claims systems

Benefits

We offer a range of benefits to help provide holistic support for your work life whatever your well as the benefits below we also offer an extensive choice of other options to suit you!

• 30 days holiday a yearwith theoptionto buy up to 2additionaldays.

• Flexible working-balancing work and life is important so our flexible working opportunities are open to all this can include part-time job share and compressed hours.

• Pension you are automatically enrolled into the QBE pension plan which entitles you to receive employer contributions of 10% of your basic salary.

• Private medical insurance we fund fully comprehensive private medical cover for you and all the family.

• Family friendly policies we offer 26 weeks leave at full pay regardless of gender identity sexual orientation or how you become a parent.

• Short term remote work abroad-you can request up to 20 days per year to work remotely from certain locations abroad.

• Sustainable investing- we believe sustainable integration is important for long term financial environmental and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions incarbonfootprint by investing more ingreen businesses than the broader market so your savings are looking after the planets future as well as your own.

• Cycle-to-Work benefit from regular exercise whilst making your commute greener and cheaper select and bike and/or accessories up to the value of 5000.

To learn more about benefits of working with us click Rewarding our people - QBE European Operations

Awards & Recognition

We value our employees experience with us and are proud to have been recognised for the following awards:

• Insurance Post British Insurance Awards 2025:Winner: Commercial Lines Insurer of the YearWinner: Reinsurer of the Year - QBE Re Winner: ESG DiversityEquityand Inclusion Initiative of the Year

• Insurance Post British Insurance Awards 2023:QBE rated as a 5-Star Employee

To learn more about our achievements clickhere

How to Apply

Ifyourelooking for a career thatcombines yourexpertiseand your empathyclickApplytoday.

Your career. At the heart of it.

Skills:

How to Apply:

To submit your application click Apply and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.