UX Researcher
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Job Summary
Wood Mackenzie is the global leader in analytics insights and proprietary data across the entire energy and natural resources landscape.
For over 50 years our work has guided the decisions of the worlds most influential energy producers utilities companies financial institutions and governments.
Now with the worlds energy system more complex and interconnected than ever before sector-specific views are no longer enough. Thats why weve redefined whats possible with Intelligence Connected.
By fusing our unparalleled proprietary data with the sharpest analytical minds all supercharged by Synoptic AI we deliver a clear interconnected view of the entire value chain. Our trusted team of 2700 experts across 30 countries breaks siloes and connects industries markets and regions across the globe.
This empowers our customers to identify risk sooner spot opportunities faster and recalibrate strategy with confidence whether planning days weeks months or decades ahead.
Wood Mackenzie
Intelligence Connected
Wood Mackenzie Values
- Inclusive we succeed together
- Trusting we choose to trust each other
- Customer committed we put customers at the heart of our decisions
- Future Focused we accelerate change
- Curious we turn knowledge into action
UX Researcher (Mid-Level)
London / Edinburgh (Hybrid)
Job Description
Wood Mackenzies UX Research team plays a critical role in shaping the digital products that support high-stakes decision-making across the global energy sector.
We are seeking a proactive and structured UX Researcher to join our team. This is a dual-impact role combining strong research delivery with meaningful contribution to Research Operations.
You will spend most of your time designing and delivering high-quality research that informs product and commercial decisions. Alongside this you will help strengthen how research operates across the organisation improving documentation processes visibility and efficiency.
You will collaborate closely with Product Design Engineering and commercial stakeholders to ensure research is both impactful and scalable.
Main Responsibilities
Working within our Product & Design organisation you will partner with cross-functional teams and report into UX Research leadership.
Research Delivery (70%)
Design and execute qualitative and mixed-method research across discovery and evaluative initiatives
Conduct interviews usability testing concept validation and customer discovery independently
Translate complex product and business questions into structured research plans
Work confidently with both qualitative and quantitative data
Design and analyse surveys where appropriate
Triangulate quantitative findings with qualitative insight
Produce clear actionable outputs that directly inform roadmap and commercial decisions
Present findings effectively to Product Design and senior stakeholders
Ensure recommendations reflect both customer needs and business priorities
Research Operations Contribution (30%)
Maintain high standards of research documentation and repository quality
Improve tagging taxonomy and insight accessibility
Contribute to refining templates and research workflows
Support participant recruitment coordination
Increase visibility of research activities and outputs across teams
Identify opportunities to improve research efficiency and scalability
Contribute to consistent and reliable research practices
#LI-HH1
Key Skills & Experience
You will be motivated by solving complex customer problems and strengthening how research drives decisions.
Essential Skills
3 years of UX or User Research experience
Strong qualitative research expertise with experience running end-to-end studies independently
Comfortable working with both qualitative and quantitative research methods
Experience designing and analysing surveys
Ability to synthesise complex data into clear decision-oriented insight
Experience partnering closely with Product and Design stakeholders
Strong organisational skills and attention to detail
Clear and confident written and verbal communication
Preferred Skills
Experience working on B2B data-rich or analytically complex products
Experience engaging senior stakeholders
Experience contributing to research operations or process improvements
Interest in research tooling and AI-supported workflows
Experience in energy regulated industries or other complex sectors
What Were Looking For
We are looking for someone who:
Takes initiative and identifies opportunities for improvement
Is comfortable working across functions and building strong relationships
Improves standards and brings structure to ambiguity
Balances research craft excellence with operational discipline
Is curious collaborative and motivated to grow
This role offers the opportunity to develop deeper influence within a growing research function and work on products that directly shape global energy decisions.
Equal Opportunities
We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race colour religion age sex national origin disability or protected veteran status. You can find out more about your rights under the law at
If you are applying for a role and have a physical or mental disability we will support you with your application or through the hiring process.
Required Experience:
IC
Key Skills
About Company
Empower strategic decision-making in global natural resources with quality data, analysis and advice. Discover the latest insights and reports online.
