NATOIS-0040 Organizational Change Management Project Manager (NS) WED 15 Apr

Deadline Date: Wednesday 15 April 2026

Requirement: Organizational Change Management Project Manager

Location: Brussels BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 1300

Required Start Date: No later than 18 May 2026

End Contract Date: 31 December 2026

Period of Performance: 18 May 2026 31 December 2026. Future contract extensions are subject to performance of the contractor budget availability and related NATO regulations.

Required Security Clearance: NATO SECRET

Special Terms and Conditions: The contractor will be responsible for complying with the respective national requirements for working permits visas taxes social security etc. whilst working on site at NATO HQ Brussels Belgium. No special status is either conferred or implied by the host organisation NATO HQ Brussels Belgium to the contractor whilst working on site. The contractor will be responsible for complying with all the respective National Health COVID-19 regulations in Belgium before taking up the position.

Profile Description Summary: The NATO HQ Cyber and Digital Transformation Division is looking for an experienced Organizational Change Management Project Manager with expertise in overall project management and organizational change management in digital transformation context.

Division: Cyber and Digital Transformation Capability Coherence Section

Cyber & Digital Transformation Division overview: The Cyber and Digital Transformation Division (CDT) oversees all aspects of cyber and digital transformation across the entire NATO enterprise and is the principal institutional engine for advancing the Alliances agenda on those issues. The division also coordinates on all aspects linked to countering hybrid actions. As a fully integrated civilian-military Division it combines the strategic insight of the International Staff (IS) with the operational expertise of the International Military Staff (IMS) enabling coherent credible and actionable advice to NATOs senior decision-making bodies.

Capability Coherence Section overview: The Capability Coherence Section (CAPCO) drives Digital Transformation and alignment across Enterprise and Allied ICT and Cyber capabilities. With a Portfolio of Portfolios management approach enterprise architecture and service management the section maintain consistency advance priorities and promote coherent implementation to enable Alliance missions. By championing NATO Enterprise pilots with the aspiration to gradually expand its scope of activities to the Alliance it develops blueprints that guide and accelerate NATOs digital transformation and Cyber. CAPCO provides portfolio-level assurance across NATOs digital and cyber capability planning including Digital Transformation Implementation Strategy Lines of Effort ensuring consistency alignment and coherence between different programmes and initiatives. CAPCO oversees the portfolio of portfolios for NATO Capability Development and ensuring that all efforts remain strategically and architecturally aligned and compliant with the NATO Regulatory Framework.

CAPCOs role is to integrate align and complement activities conducted by CYPCAP DPCAP ACT NCIA NSO and national/multinational efforts avoiding duplication and ensuring effectiveness. CDT internal Coherence Management activities will also feed into overarching Alliance-wide capability coherence activities carried out by CAPCO (e.g. contribution to Alliance Federation Services). CAPCO is the CDT synchronization point for NATO Enterprise Capability Development and Service Management efforts. CAPCO facilitates the translation of approved strategic ambitions and policy baselines into actionable capability portfolios ensuring that the Divisions coherence and compliance frameworks are operationalised downstream in the capability development cycle. CAPCO acts as a bridge between policy direction and capability execution. It guarantees that outputs conform with the regulatory framework and that alignment is maintained between the NATO Defence Planning Process and other capability development activities including common-funded multinational and nationally funded programmes and projects. A critical aspect is the service-orientation coherence via execution of Enterprise service management best practice and organizational change management in order to ensure technology process and people dimensions are properly covered. This function is essential for embedding interoperability-by-design and cybersecurity-by-design principles across all relevant NATO capabilities. Through this coherence management function CAPCO provides senior leadership with a consolidated view of digital and cyber capability development enabling evidence-based prioritization informed decision-making and accelerated coherent implementation in support of NATOs missions and the Alliances overall transformation.

Objectives and Scope of Work: NATO HQ is seeking a skilled and experienced Organizational Change Management (OCM) Project Manager to lead and oversee a critical initiative supporting enterprise-wide change management activities in collaboration with the NATO Communications and Information Agency (NCIA). This position will replace the current OCM Specialist and require the contractor to ensure the successful delivery of change management activities across various projects initiatives and organizational areas leveraging the NATO Enterprise OCM Framework.

The ideal candidate will contribute to organizational transformation at NATO fostering stakeholder engagement and empowering teams to embrace and embed change. This is a multidisciplinary role involving strategic planning stakeholder engagement communication and project integration to achieve the intended outcomes of key change initiatives.

Duties and Role: The consultant will support one or more of the following initiatives:

1. Lead the NATO Enterprise OCM Framework Initiative delivered by NCIA (act as the main POC for OCM across the NATO Enterprise):

A. Oversee OCM Activities delivered by NCIA for two (2) NATO Enterprise-Wide Projects (applying the NATO Enterprise OCM Framework) and provide guidance from a NATO Enterprise (CDT) perspective

B. Work with the NCIA and validate the Detailed NATO Enterprise OCM Implementation Plan

C. Construct and Implement a Stakeholder Engagement Plan to setup an OCM Practitioners network across the NATO Enterprise

2. Lead OCM Activities for the Digital Transformation Implementation Strategy (DTIS) Initiative

A. Lead change management efforts supporting the implementation and successful execution of the DTIS Initiative in 2026 ensuring alignment with project goals.

B. Monitor progress provide OCM guidance mitigate risks and foster adoption methodologies.

3. Lead OCM Efforts for CDT Division Restructuring

A. Drive OCM activities to support the planning execution and success of the CDT division restructuring efforts.

B. Align stakeholder engagement and communication strategies with restructuring goals to minimize disruption and maximize operational efficiency.

4. Other duties as assigned.

Location: The work will be executed at the NATO HQ offices in Brussels Belgium. The incumbent is expected to work full time on-site 5 days a week (a limited amount of teleworking might be granted).

Specific Working Conditions: Secure environment in an open space area with standard working hours.

Timelines: The services of the consultant are required for the period starting 01 March 2026 until 30 September 2026. Future contract extensions are subject to performance of the contractor budget availability and related NATO regulations.

Travel: Occasional business travel may be required. Travel expenses to be reimbursed by NATO in addition to the hourly rate.

Deliverables:

All documentation and activities linked to the scope of work and the domains of activities described above. Including but not limited to:

1. Finalized NATO Enterprise OCM Implementation Plan for 2026:

• A detailed NATO Enterprise OCM Implementation Plan outlining scope objectives timelines resources risk mitigation strategies and KPIs.
• Updated and optimized OCM framework templates and methodologies for NATO Enterprise use.

2. Stakeholder Engagement Deliverables for the NATO Enterprise:

• A stakeholder engagement plan and a detailed stakeholder map categorizing groups by influence interest and impact.
• Deliverables associated with the establishment of an OCM Practitioners network including plans and communication artefacts.
• Presentations to senior leadership tracking stakeholder engagement milestones feedback and challenges.

3. Tailored OCM Strategy and Execution Plan for the DTIS Initiative:

• DTIS-specific OCM plan aligned with implementation goals for 2026.
• DTIS-specific Communication artefacts to support the implementation objectives in 2026 (in-line with Portfolio Management team)

4. Updated OCM Plan and Communication Strategy for CDT Division Restructuring:

• Updated CDT OCM Plan
• Updated 2026 Yearly Stakeholder Management plan
• Monthly CDT Newsletters
• Other OCM activities supporting Leadership

5. Reporting Packages and Supplemental Resources:

• Ad hoc deliverables presentations meeting notes and documentation to address emergent requirements.

Security and Non-Disclosure Agreement: The contractor must be in possession or capable of possessing a security clearance at NATO SECRET level. A signed Non-Disclosure Agreement will be required.

Security and Non-Disclosure Agreement:

• The contractor must be in possession or capable of possessing a security clearance at NATO SECRET level. A signed Non-Disclosure Agreement will be required.

Required Expertise and Qualification:

The consultant must possess expertise and qualifications:

1. Educational Background:

• Bachelors or Masters degree in Information Technology Computer Science Engineering Business Administration or a related field.

2. Professional Experience:

• Minimum of 8 years of experience leading large-scale change initiatives preferably in multinational organizations or government entities with a strong focus on driving organizational transformation and embedding sustainable change.
• Proven expertise in developing and executing comprehensive change management strategies including stakeholder engagement plans communication frameworks and training programs to ensure smooth transitions.
• Experience working in complex environments or international organizational contexts (experience with NATO or other governmental entities is advantageous).
• Hands-on project management experience
• Experience in overseeing the performance and reviewing the deliverables of an external supplier
• Experience in building consensus among stakeholders
• Experience in building lasting professional relationships with customers and stakeholders in general
• Experience in interacting with Senior Users or Senior Managers and deliver presentations.

3. Technical Skills:

• Understanding of Digital Transformation / Background in IT project management.
• Proficiency in using the Microsoft Office suite.

4. Analytical Skills:

• Ability to analyse and interpret data to drive decision- making and improvements in service performance.
• Strong problem-solving skills and attention to detail.

5. Communication and Coordination Skills:

• Excellent written and verbal communication skills.
• Experience leading meetings facilitating discussions and managing stakeholder expectations.
• Ability to coordinate and collaborate with cross-functional teams.
• A proactive approach to identifying and addressing potential issues.
• Possess the following minimum levels of NATOs official languages (English/French): V (Advanced) in one and II (Elementary) in the other.

6. Documentation and Reporting:

• Ability to articulate complex ideas simply and effectively for diverse audiences (e.g. leaders employees external stakeholders).
• Ensuring clarity conciseness and a logical flow in written materials such as plans reports emails or summaries.
• Ability to review and update documentation accurately and efficiently.

7. Soft Skills:

• Strong interpersonal and communication skills with the ability to build relationships across diverse stakeholder groups.
• Leadership skills to guide and motivate team members.
• Empathy and listening skills.
• Demonstrated ability to lead cross-functional teams and foster collaboration in matrix organizational structures.
• Strong organizational and time management skills.
• Ability to work in autonomy.
• Resilience adaptability and ability to work in a dynamic fast-paced environment.

Required Experience:

IC