Senior Staff Software Engineer, Identity Platform

Want to help us help others Were hiring!

GoFundMe is the worlds most powerful community for good dedicated to helping people help each other. By uniting individuals and nonprofits in one place GoFundMe makes it easy and safe for people to ask for help and support causes for themselves and each other. Together our community has raised more than $40 billion since 2010.

Join us! GoFundMe is searching for a Senior Staff Software Engineer for Identity Platform to serve as the technical leader driving the architecture scalability and reliability of our identity platform the foundational layer that every product team enterprise customer and internal service builds on. Your work will directly shape how millions of people trust and interact with GoFundMe and how engineering teams across the company build identity-dependent features with confidence.

As a key technical leader you will have the opportunity to define how consumer and enterprise identity converge into a unified secure platform driving impact for the company the engineering organization and the people we serve. Join us if you are excited to own a meaningful systems problem end-to-end while making a direct impact on trust personalization and the causes that matter most.

This is a hybrid role that requires 3 days per week at the office and we are therefore only able to consider candidates who are located or willing to relocate to San Francisco CA.

The Job

• Define and evolve the end-to-end identity architecture spanning authentication authorization session management and token lifecycle across consumer and enterprise contexts.
• Establish trust boundaries integration contracts and platform primitives that make the secure path the default path for every team consuming identity services.
• Make principled build-vs-integrate decisions across vendor (e.g. Descope Auth0 Okta) and in-house systems owning the tradeoffs and migration paths.
• Design repeatable self-service enterprise identity onboarding (SSO SCIM provisioning multi-tenant trust) so that each new partnership does not require bespoke integration.
• Architect federation and provisioning patterns that support GoFundMes growing enterprise and nonprofit partnerships.
• Own the consumer identity lifecycle including account continuity progressive trust confidence scoring and anonymous-to-authenticated transitions.
• Build identity resolution capabilities (visitor stitching account linking confidence-weighted models) that power personalization and fraud prevention.
• Own the identity platform technical roadmap prioritizing initiatives based on user impact enterprise requirements compliance obligations and technical feasibility.
• Set integration standards and publish platform APIs and SDKs that enable product engineering teams to consume identity correctly without absorbing auth complexity.
• Mentor engineers across the Identity team and the broader Platform Tribe; raise the bar on system design security thinking and operational rigor.
• Contribute to system reliability through on-call participation incident response leadership and postmortem-driven improvements to identity infrastructure.
• Communicate architecture decisions tradeoffs and roadmap progress clearly to engineering leadership product partners and cross-functional stakeholders.

You

• 8 years of software engineering experience with significant time at senior staff or principal levels working on platform or infrastructure systems.
• Deep hands-on expertise with identity protocols and standards: OAuth 2.x OpenID Connect SAML 2.0 and SCIM.
• Track record of designing and shipping identity or auth platforms that other engineering teams depend on in production.
• Experience architecting systems using federation standards session/token management patterns and well-defined trust boundaries with an eye toward minimizing the cost of future change.
• Strong security instincts: you threat-model as you design understand credential risk and account takeover patterns and build systems where the secure path is the easy path.
• Proficiency in relational database design and data modeling for identity systems including schema evolution strategies for high-availability environments.
• Demonstrated ability to lead projects from ambiguity through delivery balancing technical depth with business context and keeping teams aligned across organizational boundaries.
• Strong observability and reliability skills: experience with monitoring alerting and incident response for mission-critical identity infrastructure.

Preferred

• Hands-on experience with commercial identity platforms (Descope Auth0/Okta Ping or comparable) in production including migration between providers.
• Experience spanning both enterprise and consumer identity contexts such as at fintech SaaS payments or identity-forward companies.
• Familiarity with advanced authorization models: RBAC ABAC ReBAC or policy engines such as OPA/Cedar.
• Experience with compliance and audit requirements relevant to identity systems (SOC 2 PCI DSS GDPR CCPA) and data residency considerations.
• Practical experience deploying and operating identity services on cloud infrastructure (AWS GCP or Azure) at scale.
• Contributions to identity standards bodies open-source identity projects or published thought leadership in the IAM space.

Why youll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse passionate and talented team in a fast-paced forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work family planning along with generous parental leave flexible time-off policies and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning development and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity equity and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great find a way earn trust every day fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race color religion ethnicity nationality or national origin sex sexual orientation gender gender identity or expression pregnancy status marital status age medical condition mental or physical disability or military or veteran status.

The annual U.S. salary range for this full-time position is $262800 - $321200 Include for sales roles only: which may include potential sales incentive payments. Your recruiter can share more about the specific OTE structure for this position during the hiring process. The company also offers equity and other benefits to employees including healthcare dental vision life insurance and 401(k) saving addition to this wage there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills experience education or training. Your recruiter can share more about the specific total compensation package based on your location during the hiring process.

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Learn more about GoFundMe:

Were proud to partner with an independent public charity to extend the reach and impact of our generous community while helping drive critical social change. You can learn more about activities and impact in their FY 25 annual report.

Our annual Year in Help report reflects our communitys impact in advancing our mission of helping people help each other.

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