Outreach & Enrollment Specialist Penobscot Community Health Center
Bangor, ME - USA
Job Summary
Are you a warm resourceful problem-solver who loves helping people navigate complex systems PCHC is seeking an Outreach and Enrollment Specialist to join our team at Penobscot Community Health Center In this patient-facing role youll be a trusted guidehelping individuals and families access affordable insurance coverage and financial support options. If youre kind detail-oriented and a natural advocate who wants to make a real impact every day wed love to hear from you.
Whats it like to work at PCHC Find out: Full-Time Monday-Friday Typical Business Hours
(Schedule may offer flexibility depending on final candidates preference.)
Highlights of the position:
Patient-Centered Customer Service
Deliver exceptional service by demonstrating respect empathy kindness and clear communication with every patient.Insurance & Coverage Navigation
Connect patients to affordable coverage options including Outreach & Enrollment insurance plans MaineCare PCHCs Sliding Fee Program and other supportive resources.Eligibility & Program Knowledge
Maintain current knowledge of eligibility and enrollment rules qualified health plans affordability programs and relevant guidelines.Application & Enrollment Support
Provide hands-on assistance with applications and required paperwork supporting patients both in person and by phone.Collaboration & Advocacy
Work closely with teams across PCHC to advocate for patient needs and improve the Outreach & Enrollment experience.Documentation & Program Compliance
Ensure accurate timely documentation and tracking to meet program and reporting requirements.
Join PCHCs nationally recognized non-profit organization:
- Federally Qualified Health Center offering integrated Medical Home Model
- Collegial professional atmosphere with informed leadership
- Flexible schedules supportive of work/life balance
- Competitive compensation and generous benefits
PCHC provides comprehensive patient-centered care with integrated services including Psychiatry & Mental Health Dental Family Medicine Pediatrics Pharmacy Geriatrics Laboratory Services Physical Therapy and more!
Education and Experience:
- High school diploma or equivalent required.
- Associates or bachelors degree preferred.
Having a valid drivers license with an acceptable driving record and/or an appropriate length of driving experience for insurance purposes is required. Any concerns raised by the results of a driving record check will be subject to an individualized review to determine whether the infraction is relevant to the individuals ability to perform the responsibilities of the position in accordance with PCHCs Automobile Safety and Background Check policy.
Curious or interested to learn more Apply today! You can request a full copy of the detailed job description by emailing .
All qualified applicants will receive consideration for employment without regard to race color religion sex national origin or any other characteristic protected by law.
Required Experience:
IC
Key Skills
About Company
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