Business Operations Associate

You will be part of the Private Assets COO organization playing a critical role in scaling the operating model execution discipline and performance transparency of a fast-growing business line at MSCI.

This role sits at the intersection of Product Program Management Engineering Finance Marketing Coverage and Business Technology. You will help institutionalize execution rigor from ideation through launch strengthen cross-functional alignment and improve the quality and consistency of reporting to senior leadership. Contribution to the strengthening governance accountability and operational excellence across Private Assets.

This is a high-visibility role within the COO organization requiring strong analytical capabilities structured thinking and the ability to drive follow-through across stakeholders.

Responsibilities:

Operating Model Ownership

• Serve as custodian of the Private Assets operating model ensuring governance frameworks and stage gates are adhered to.
• Document maintain and continuously improve processes and procedures across Product.
• Identify structural gaps or inefficiencies and propose enhancements to improve execution discipline.

JPD & Jira (MSCI Board) Governance

• Assist in monitoring hygiene and integrity within JPD and Jira.
• Ensure roadmap initiatives are properly documented prioritized and traceable.
• Partner with the product leads to address missing incomplete or outdated information.
• Maintain consistent workflow states tagging structures and reporting standards.
• Ensure clear traceability from ideation (JPD) to execution (Jira).

Ideation-to-Build Process Integrity

• Ensure new JPD ideas include defined problem statements ownership and commercial rationale.
• Support governance checkpoints and document key discussion points and actions.
• Maintain consolidated visibility into roadmap movement and execution status.

Process Documentation & Training

• Create and maintain standard operating procedures (SOPs) playbooks and execution guides.
• Own onboarding documentation and training for new Product and Program Management joiners.
• Provide training sessions on operating model governance and tooling best practices.
• Ensure knowledge continuity as the organization scales.

Product Operations Uplift Initiatives

• Support operational improvement initiatives such as dashboard revamps tooling enhancements reporting upgrades and workflow optimizations.
• Coordinate cross-team input for product-related process enhancements.
• Track progress and ensure timely execution of uplift initiatives.

• 3 - 5 years of experience in product operations program management business operations consulting or financial services.
• Bachelors degree in Finance Economics Actuarial Science or any related field.
• Experience working with Jira Jira Product Discovery or comparable workflow management tools is a must.
• Strong organizational and process design skills.
• Demonstrates confidence and professionalism when interacting with senior stakeholders with the ability to communicate ideas clearly and effectively.
• Ability to drive follow-ups and enforce accountability across stakeholders.
• Strong analytical skills with proficiency in Excel and reporting tools.
• Excellent English Communication skills verbal and written.
• Interest in private markets financial data and investment solutions.

What we offer you

• Transparent compensation schemes and comprehensive employee benefits tailored to your location ensuring your financial security health and overall wellbeing.

• Flexible working arrangements advanced technology and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues who inspire support and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey followed by access to our platform AI Learning Center LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection including eight Employee Resource Groups. All Abilities Asian Support Network Black Leadership Network Climate Action Network Hola! MSCI Pride & Allies Women in Tech and Womens Leadership Forum.

At MSCI we are passionate about what we do and we are inspired by our vision to power better decisions. Youll be part of an industry-leading network of creative curious and entrepreneurial pioneers. This is a space where you can challenge yourself set new standards and perform beyond expectations for yourself our clients and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data analytics and indexes supported by advanced technology set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners private-market sponsors and investors hedge funds wealth managers banks insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race color religion creed age sex gender gender identity sexual orientation national origin citizenship disability marital and civil partnership/union status pregnancy (including unlawful discrimination on the basis of a legally protected parental leave) veteran status or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process please email and indicate the specifics of the assistance needed. Please note this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

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