Access Coordinator II PRN Ortho
Little Rock, AR - USA
Job Summary
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Closing Date:
Type of Position:
Clinical Staff - Medical Ancillary Support
Job Type:
Temporary (Fixed Term)
Work Shift:
Sponsorship Available:
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
- Health: Medical Dental and Vision plans available for qualifying staff and family
- Holiday Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual preference or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting please contact Human Resources at .
Department:
ICE CORE PA Ortho Access
Departments Website:
Summary of Job Duties:
An Access Coordinator in Orthopedics is responsible for managing patient access functions for orthopedic services including scheduling appointments completing registrations verifying insurance and coordinating pre-authorization for procedures.
Qualifications:
Minimum Qualifications:
High school diploma/GED
Two (2) years of customer service or healthcare experience
Basic proficiency with computers (preferablyMS Office)
Excellent telephone etiquette skills
General knowledge of office machines including printers and scanners.
Preferred Qualifications:
Call center experience
Experience in registration billing or scheduling in a healthcare environment
Knowledge of basic medical terminology
Additional Information:
Job Requirements:
- Schedules reschedules coordinates and cancels appointments using the hospital system; conducts pre-registration as needed
- Inputs and/or updates accurate patient information
- Creates new patient charts and accesses systems for orders as appropriate
- Conducts insurance verification and benefit explanation by running eligibility on patients requests outside records and gathers outside medical records from referrals as needed
- Meets greets and assists the public answers telephones in a professional and friendly manner
- Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
- Consistently utilizes communication devices and keeps accurate records as required
- Demonstrates effective service recovery skills
- Attends required hours of training and/or in-services
- Participates in annual educational needs and assessment
- Maintains required job skill competencies and completes skill assessment annually
- Completes and maintains documentation of continuing education hours annually
- Performs other duties as assigned
PHYSICAL REQUIREMENTS
Stand: Occasionally
Sit: Frequently
Walk: Occasionally
Bend crawl crouch kneel stoop or reach overhead: Frequently
Lift and carry weight: 25 lbs
Push and pull weight: 25 lbs
Use hands to touch handle or feel: Frequently
Talk: Continuously
Hear: Continuously
Taste or smell: Occasionally
Read concentrate think analytically: Continuously
Physical Environment: Inside Medical Facility Environment
Noise Level : Moderate
Visual Requirements: Color discrimination Depth perception Far visual acuity Near visual acuity
Hazards: Biological Chemical Dust Electrical Fumes/Gases/Odors Radiation Sharp objects/tools
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact for any recruiting relatedquestions.
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Annual TB Screening Criminal Background Check
This position is subject to pre-employment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Hearing Sitting Talking
Frequent Physical Activity:
Crouching Feeling Grasping Lifting Manipulate items with fingers including keyboarding Reaching Repetitive Motion Sitting Talking Walking
Occasional Physical Activity:
Climbing Crawling Feeling Kneeling Pulling Pushing Standing Stooping
Benefits Eligible:
NoRequired Experience:
IC
Key Skills
About Company
UACCB is a two-year, accredited Arkansas community college with on-campus and online classes offering a variety of degrees and technical certificates.