Firmwide Online Tracking Director – Executive Director
Jacksonville, FL - USA
Job Summary
Join our innovative Firmwide Privacy Office a pivotal team within the Firmwide Chief Data Office dedicated to designing and administering JPMorgan Chases privacy program.
As the Firmwide Online Tracking Director Executive Director you will be instrumental in advancing our global privacy initiatives ensuring compliance and driving innovation within a complex global organization. Your expertise in privacyand AdTech regulations will be crucial in fostering a culture of data protection and supporting our data-driven strategies. Your role will require a mix of technical analytical and leadership skills to ensure that the organization complies with privacy laws and regulations.
Job responsibilities:
- Set the firmwide strategy for online tracking and AdTech privacy aligning to global privacy requirements and business goals
- Lead the design rollout and ongoing improvement of compliance programs for tag management and online tracking technologies
- Promote cross-functional execution with Privacy Product Technology and Marketing to ensure operational compliance
- Advise senior leaders on privacy risk regulatory changes and emerging AdTech/online tracking trends
- Build and maintain governance frameworks controls and audit-ready documentation for online tracking initiatives
- Deliver training and guidance on online tracking topics to raise awareness and improve execution quality
- Run stakeholder forums that gather input across lines of business and functions and promote decisions to closure
Required qualifications capabilities and skills:
- 10 years of experience delivering large complex enterprise programs end-to-end
- Strong knowledge of data privacy and data protection frameworks
- Proven leadership and stakeholder management skills in cross-functional environments
- Experience presenting clearly to executive audiences and influencing decisions
- Ability to build strong relationships and communicate program status risks and priorities effectively
- Comfort working with complex technical and data concepts and translating them for non-technical stakeholders
- Deep understanding of the online tracking and AdTech ecosystem
- Ability to design and run governance and control processes that stand up to audits
- Experience creating and maintaining clear evergreen program documentation and artifacts
- Experience delivering training on online tracking and related privacy topics
- IAPP certifications (e.g. CIPP/US CIPP/E CIPP/C CIPP/A CIPM)
Preferred qualifications capabilities and skills
- Hands-on experience governing tag management systems and tracking implementations at scale
- Experience partnering with product and engineering teams to embed privacy controls into delivery workflows
- Strong working knowledge of modern tracking approaches (e.g. SDKs pixels cookies and evolving tracking methods)
- Experience establishing control monitoring and practical metrics for online tracking compliance
- Track record of driving privacy-by-design outcomes in digital marketing or customer-facing platforms
- Ability to simplify complex AdTech topics into clear decisions and actions for senior stakeholders
- Experience running structured stakeholder forums that accelerate decisions and reduce delivery friction
Required Experience:
Director
Key Skills
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more