Supportive Pathways Coordinator

Type of Appointment:Full-time Probationary

Job Classification:Student Services Professional III

Anticipated Hiring Range:$5540 monthly maximum

Work Schedule:Monday - Friday 8:00 am - 5:00 pm


THE DEPARTMENT:

The purpose of this position is to coordinate and enhance programs that support the academic transition success and persistence of first-year and pre-college students with a primary focus on the Bronco Scholars Program (BSP). This role leads the design implementation and assessment of the summer bridge experience providing holistic academic social and personal support to incoming students through intentional advising peer mentoring and community-building activities. The position also supports Early Assessment Program (EAP) outreach by partnering with local K12 schools families and educators to promote college readiness and facilitate a smooth transition to Cal Poly Pomona and the CSU addition the coordinator tracks and evaluates student outcomes to inform continuous program improvement strengthens partnerships across campus and regional networks and contributes to broader student success initiatives. Through collaboration data-informed practices and equity-minded program development this position plays a vital role in advancing the universitys mission to support first-generation underrepresented and underserved student populations.

DUTIES AND RESPONSIBILITIES:

Program Coordination Supportive Pathways for First-Year Students (Bronco Scholars Program)

• Design coordinate implement and evaluate the annual Bronco Scholars summer program.
• Collaborate with strategic communications team with marketing and outreach for BSP including integration with EAP presentations and school visits. Provide updates/announcements to regularly update the website and social media.
• Collaborate with campus partners to support coordinated services and ensure a seamless transition for students.
• Collaborate with Admissions to determine student eligibility for the BSP.
• Pull review and maintain daily applicant reports; update and track BSP applicants and enrolled participants to ensure accurate records and timely follow-up.
• Provide enrollment support for students working collaboratively with Advising and the Math Department to facilitate course placement registration and program alignment.
• Work with the Math Department to determine appropriate enrollment and coordinate the setup of Bronco Scholars math course sections.
• Develop activities that foster belonging community and academic success for participants.
• Provide advising and coaching for BSP participants addressing academic and personal success factors and connecting them to resources.
• Oversee in collaboration with assistant coordinator for student success with hiring training and supervising peer mentors and student assistants.
• Provide operational support for daily program activities (scheduling attendance tracking activity supervision troubleshooting).
• Collaborate and provide leadership to student success coaches to track student progress respond to early alerts and support wellness.
• Provide training and mentoring to student success coaches.
• Coordinate workshops during the academic year in support to student development and academic skills development.
• Prepare and submit mid-year and annual reports on program outcomes and evaluation/assessment efforts.
• Assist in overseeing and tracking programmatic budget. Work administrative team to reconcile payments to vendors.
• Collaborate with the Learning Resource Center (LRC) to coordinate year-round academic support for BSP participants.

Program Outreach Early Assessment Program (EAP)

• Serve as liaison in the absence of the senior coordinator or when appropriate between Cal Poly Pomona the CSU Chancellors Office and local districts to promote EAP goals and policies.
• In collaboration with EAP team conduct workshops and presentations for students parents and educators on academic preparation placement and the transition to CSU.
• Provide individual and group coaching to support college transition steps (e.g. Bronco Portal intent to enroll orientation summer bridge programs).
• In collaboration with EAP team meet with high school administrators counselors and teachers to strengthen partnerships and support student readiness.
• When needed deliver program materials resources and information packets to schools and community partners.
• Assist with planning and logistics of professional development for high school teachers such as ERWC training and the annual Educator Lunch and Learn.
• Collaborate with high school counselors to help students identify senior-year coursework aligned with CSU multiple measures.
• Support recruitment of dual enrollment programs and provide related information sessions.
• Collect and analyze outreach data to inform planning with K12 partners.
• When needed represent EAP at college fairs community forums and other outreach events.
• Maintain up-to-date knowledge of campus resources and connect students/families to appropriate services.
• Track and analyze student outcomes surveys and feedback to prepare reports and inform continuous program improvement.
• First-Year Experience and Partnerships
• Assist with the coordination of first-year experience programs and services such as the Common Read and the PolyX showcases.
• When appropriate partner with faculty and staff to design and implement interventions for first-generation underrepresented and underserved students.
• When appropriate support with campus-wide student success initiatives committees and task forces.
• Represent CPP at regional meetings and collaboratives as needed.
• Contribute to departmental meetings committees and division-wide initiatives as needed.

QUALIFICATIONS:

• Combination - Equivalent to graduation from a four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques interviewing and conflict resolution where such are job-related.
• DL NUMBER - Driver License Valid and in State
• Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A masters degree in Counseling Clinical Psychology Social Work or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
• The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles practices and trends of the Student Services field as well as general knowledge of the policies procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge or the ability to rapidly acquire such knowledge of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex studentrelated matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations analyze and define the problem draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.

PREFERRED QUALIFICATIONS:

• Minimum Qualifications: Bachelors degree and three years of progressively responsible professional student services experience.
• Alternatively a masters degree in a related field can substitute for one year of experience and a doctorate can substitute for all three years for certain counseling-focused positions.
• Knowledge of student advising student development program development and coordination outreach and support practices.
• Demonstrated ability to work effectively with diverse students families faculty and community partners.
• Proficiency with Microsoft Office.
• Ability to work evenings/weekends and travel locally is required.
• Experience with academic preparation programs such as EAP summer bridge/transition programs or pre-college initiatives.
• Experience advising students facing academic preparedness gaps first-generation college transition challenges documented learning differences or other barriers to academic persistence.
• Familiarity with K12 educational systems including academic preparation and placement initiatives.
• Strong organizational communication and public speaking skills.
• Experience using student data and advising systems (e.g. PeopleSoft EAB Navigate or CRM platforms).
• Bilingual proficiency in Spanish or other languages prevalent among partner school communities where necessary to effectively conduct outreach and advising functions.
• Strong organizational and communication skills.

Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSUs mission is to prepare educated responsible individuals to contribute to Californias schools economy culture and future. As an agency of the State of California the CSUs business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information go to theCalifornia State University Out-of-State Employment Policy.

Background Check

Cal Poly Pomona will make a conditional offer of employment to final job candidates pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified determining the suitability of the candidate for the position Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature gravity and recency of the conviction the candidates conduct performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information go to theCalifornia State University Background Check Policy.

Education Code 89521 Requirements

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicants current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

CSU Classification Salary Range

This position is part of the APC bargaining unit 4. The CSU Classification Standards for this position are located on theCSU Classification Standards CSU Salary Schedule is located on theCSU Salary Schedule website. The classification salary range for this position according to the respective skill level is: minimum $5540 and maximum $7893 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.

Employment Eligibility Verification

Cal Poly Pomona hires only individuals lawfully authorized to work in the United compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information go theI-9 Acceptable Documents website.

University Driving Requirement

Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Drivers license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points if their license is Class C or 4. Not have more than 5 DMV Points if their license is Class A B or C with endorsements. For more information go to theAuthorized University Driver Policy.

Child Abuse/Neglect Reporting Act (CANRA)

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Read more at theCalifornia Child Abuse and Neglect Reporting Act policy.

Security & Fire Safety

In compliance with state and federal crime awareness and campus security legislation including the Jeanne Clery Campus Safety Act California Education Code section 67380 and the Higher Education Opportunity Act (HEOA) Cal Poly Pomonas Annual Security Report and Annual Fire Safety Report are available for viewing atCal Poly Pomonas Annual Security ReportandCal Poly Pomonas Annual Fire Safety Report.

Pay Transparency Nondiscrimination

As a federal contractor Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. For more information see thePay Transparency Nondiscrimination Provision poster.

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at. For more information go toEmployment Notices.

Equal Employment Opportunity

Consistent with California law and federal civil rights laws Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race sex color ethnicity or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Americans with Disabilities Act (ADA) Section 504 of the Rehabilitation Act the California Equity in Higher Education Act Californias Proposition 209 (Art. I Section 31 of the California Constitution) other applicable state and federal anti-discrimination laws and CSUs Nondiscrimination Policy. We prohibit discriminatory preferential treatment segregation based on race or any other protected status and all forms of discrimination harassment and retaliation in all university programs policies and practices.

As a federal contractor Cal Poly Pomona complies with the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) and requests priority referral of protected veterans for our job openings.

Other Notices

For other important employment notices we invite you to visitCal Poly Pomonas Employment Noticesweb page.