Full-Time Programming Associate Oak Grove
Oak Grove, MN - USA
Job Summary
Job Title: Programming Associate | Branch or Department: Assigned Branch |
Reports to: Branch Manager | Supervises: N/A |
FLSA Status: Overtime Nonexempt | Benefits Classification:Full-time |
Salary/Wage: $19.28 per hour | Work Location: Oak Grove Branch |
Work Schedule: 40 hours per week with required Tuesday evenings and occasional weekends | Hours per Week/Year: Full-time 40/2080 |
Revision Date: March 2026 | Anticipated Closing Date: 4/8/2026 @ 10:00am |
- Coordinates and schedules branch programming
- Schedules programs in tandem with Headquarters programming staff and nearby branches
- Coordinates with branch staff on programs or events
- Informs and relays information regarding upcoming programs to branch staff
- Strives to ensure that customers have the best programming experience possible
- Researches branch community demographics and anecdotal experience to schedule appropriate programs
- Ensures programming statistics are reported in a timely manner
- Presents Digital Learning prepared technology programs for a range of adult ages
- Provides customer service in person and over the phone
- Acts as a guide for customers in use of the library and its resources
- Demonstrates use of technology and digital services to customers
- Recommends materials to customers based on interests needs and availability
- Contributes to the maintenance of the library collection
- Processes library materials for customer access
- Shelves library materials correctly and efficiently
- Straightens and shifts library materials to ensure adequate space and a neat appearance
- Ensures that library and its grounds are clean and orderly
- This position could be designed as shift lead
- Performs branch programming duties for school aged children such as presenting Storytime promoting reading programs and partnering with daycares and schools in absence of an Early Literacy Associate or Youth Services Associate
- High School Diploma/HiSet/GED Completion Required
- Customer Service experience Preferred
- 2 years relevant experience in working with programming
- Ability to use effective verbal written and discreet communication with management co-workers and the public.
- Ability to work effectively in a team environment.
- Knowledge of department processes and procedures and critical thinking skills to make decisions pertaining to the position.
- Proficiency in providing friendly and solution-oriented customer service attitude and delivery with internal and external customers.
- Fundamental understanding of their own contribution to a welcoming and respectful workplace and library for all.
- Sufficient understanding of the MCPL value of intellectual freedom in order to uphold those values while performing their job duties.
- Strong ability to follow instructions and work as part of a team.
- Reliable punctual and flexible with scheduling.
- Good communication skills and the ability to stay calm under pressure.
- Ability to work in a fast-paced environment and adapt to changing needs.
- Must be at least 18 years of age
- None
- (Indoor/Outdoor) Works both indoors and outdoors and must have considerable tolerance for weather conditions dust mold scents allergens and communicable diseases which enable the employee to work outside at a facility handle construction and library materials work in older buildings and on jobsites and interact with coworkers and the public
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Required Experience:
IC
Key Skills
About Company
Mid-Continent Public Library is a consolidated library district and tax-supported political subdivision that serves nearly 800,000 people in the greater Kansas City metro area. The Library is governed by a 12-member Board of Trustees, which includes four representatives from each of t ... View more