Sales Manager One-Price Automotive Retail

Job Title: Sales Manager (Coach) One-Price Automotive Retail

Location: Nelson Mazda Murfreesboro
Position Type: Full-Time

About the Role

Nelson Mazda Murfreesboro is seeking a modern Sales Manager to lead in a one-price one-point-of-contact sales environment. This is not a traditional desk manager rolesuccess here is driven by people process and customer experience not negotiation.

This position requires a leader who can develop talent maintain high energy on the floor and build a culture where customers choose to buy because of how theyre treatednot the price.

What Youll Do

Lead & Develop People

• Coach and develop Client Advisors to elevate performance and customer experience
• Provide real-time feedback role-playing and daily accountability
• Build a culture centered on growth ownership and professionalism

Drive Energy & Responsiveness

• Maintain a high-energy highly visible presence on the sales floor
• Stay actively engaged in deal flow customer interactions and team support
• Ensure fast consistent responsiveness to leads and showroom traffic

Own the Customer Experience

• Support and elevate customer interactions when needed
• Ensure a transparent pressure-free and efficient buying experience
• Reinforce a relationship-driven approach that builds trust and loyalty

Enforce Process (Without Killing the Experience)

• Hold the team accountable to CRM usage follow-up and sales processes
• Balance structure with flexibility to keep interactions natural and engaging
• Identify and correct process breakdowns quickly

Lead with Emotional Intelligence

• Effectively read and respond to both customers and team members
• Coach through challenges manage conflict and build trust
• Create an environment where people feel supported and pushed to improve

What Were Looking For

• Proven ability to coach and develop salespeople not just close deals
• High level of energy urgency and leadership presence
• Strong emotional intelligence and communication skills
• Experience in a customer-first sales environment
• Ability to drive accountability while maintaining a positive culture
• Process-oriented mindset with adaptability in execution

Keys to Success in This Role

• You lead through people not pressure
• You create consistency without rigidity
• You bring energy every dayyour team feeds off it
• You understand that in a one-price model experience is the competitive advantage

Compensation & Benefits

• Competitive base salary performance-based bonuses
• Career advancement opportunities within the Nelson Automotive Group
• Ongoing leadership development and training
• Supportive forward-thinking leadership team

Who This Role Is NOT For

• Managers who rely primarily on negotiation or traditional closing tactics
• Low-energy or reactive leaders
• Individuals who struggle with coaching or developing others
• Those who prefer rigid control over adaptable leadership

Equal Opportunity Employer Statement

Nelson Mazda Murfreesboro is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race color religion sex (including pregnancy gender identity and sexual orientation) national origin age disability veteran status or any other protected status in accordance with federal state and local laws.

If youre a high-energy leader who can build people drive process and deliver an exceptional customer experiencewe want to meet you.