Claims Support Assistant (Temporary 6 Months)

ICBC

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profile Job Location:

Prince George - Canada

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

We welcome applications from all qualified job seekers. Should you require accommodations throughout the application or hiring process please dont hesitate to contact as we are committed to ensuring a seamless and accessible experience for all candidates.

Closing date: April 6 2026

Position Highlights

We are looking for dynamic proactive and organized administrative support professionals (temporary - 6 months) to join our team and provide general end-to-end claims administrative support at various office locations. Your administrative experience and your customer service skills are essential in this fast-paced service-oriented environment.

Your responsibilities may include:

  • Greeting customers and responding to enquiries in person on the phone and via email
  • Supporting Claims file handlers with correspondence reporting and account updates
  • Reviewing and processing vendor invoices and customer reimbursements
  • Arranging for vehicle towing and rental cars
  • Preparing file documents for records retention

Position Requirements

  • A minimum typing speed of 35 net words per minute with a 90% accuracy level
  • A minimum data entry speed of 5000 net key strokes per hour with a 95% accuracy level
  • Initiative and good judgment to be proactive and determine priorities
  • Ability to multi-task prioritize and to be flexible to adapt to changing work demands volumes and schedules
  • Attention to detail and focus on accuracy
  • Strong customer service skills
  • Good verbal and written communication skills
  • Proficiency with relevant computer applications including Microsoft Word Excel

Employment Type: Temporary Full-Time (6 months)

Compensation: $26.86 plus 19.2% in lieu of vacation and benefits $32.01 hourly

Work Arrangement: In-office Monday to Friday

Hours: 8:00am to 4:30pm or 8:30am to 5:00pm

Available Locations:

  • Abbotsford
  • Campbell River
  • Courtenay
  • Cranbrook
  • Dawson Creek
  • Duncan
  • Fort St. John
  • Kamloops
  • New Westminster
  • Nanaimo
  • Penticton
  • Prince George
  • Quesnel
  • Richmond
  • Squamish
  • Surrey (Gateway)
  • Surrey (Guildford)
  • Terrace
  • Trail
  • Vancouver (5th & Cambie)
  • Vancouver (Kingsway)
  • Vernon
  • Victoria

About us:

At ICBC its our job to make sure the car insurance system works for all British Columbians today and in the future. Checkout ourICBC Year in Review 2025to learn more about what weve accomplished! If you want to make the most of your skills and expertise while growing your career we want you. A career at ICBC is an opportunity to be part of a talented diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary comprehensive benefits and a collaborative work environment. If you are reliable and dependable contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Our values guide how we interact with customers partners and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

  • Collaborative: We include different perspectives to reach our common goals.
  • Supportive: We seek to understand to meet diverse and evolving needs.
  • Straightforward: We simplify the complex to make things easier.
  • Knowledgeable: We gain knowledge through experience and learning to make informed decisions.IND1

Required Experience:

Junior IC

We welcome applications from all qualified job seekers. Should you require accommodations throughout the application or hiring process please dont hesitate to contact as we are committed to ensuring a seamless and accessible experience for all candidates.Closing date: April 6 2026Position Highlight...
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At ICBC, our job is making sure the auto insurance system works for all road users.

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