Lead UX Designer
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Job Location:
Wilmington, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Title: Lead UX Designer
Location: DC/Wilmington DE/NYC/Philadelphia
Long term
25% Travel required. Must be local to Amtraks Northeast Corridor specifically near Wilmington DE NYC D.C. or Philadelphia. Train travel is required to support local workshops and engage with employees on premise and on trains. The opportunity also requires in-person participation for PI Planning activities that happen quarterly.
As a Lead UX / UI Designer on an agile team you will play a crucial role in leading a team to design intuitive user-centered custom applications that empower our operations staff to keep trains running smoothly and on time. You will collaborate closely with product owners researchers developers engineers and product managers to create digital experiences and refine components that contribute to a design system ensuring consistency and scalability across all our digital products.
Key Qualifications & Expectations:
- Senior-level UX/UI expertise with proven ability to manage and streamline communication across a cross-functional agile team
- Advanced front-end UI skills with a solid understanding of implementation constraints and best practices
- Proficiency in defining scoping and managing design tasks within Jira
- Strong sense of ownership and accountability in meeting team commitments and deadlines
- Ability to clearly articulate and advocate for design decisions educating product owners and stakeholders on the why behind design and process
- Comfortable balancing structure with flexibility to adapt to evolving team and business needs
- Deep experience creating maintaining and scaling design systems and component libraries
- Experience conducting user research usability testing and synthesizing insights into actionable improvements
- Commitment to agile practices including active participation in standups and all team ceremonies
Role Overview:
We are seeking a highly skilled Senior UX/UI Designer to join a fast-paced collaborative agile team. This role requires a strong communicator who can effectively bridge design product and engineering while driving clarity and alignment across initiatives. You will play a key role in building and evolving scalable design systems crafting high-quality front-end experiences and ensuring design work is clearly defined and tracked within Jira.
Success in this role requires not only deep design expertise but also the ability to educate and influencehelping product owners and stakeholders understand the rationale behind design decisions and processes. At the same time you must remain adaptable responding to shifting priorities and team needs with a solutions-oriented mindset.
Although the role is primarily remote candidates must be based in or willing to travel within the Northeast corridor for periodic in-person collaboration. This includes conducting hands-on user research and testing sessions with employees as well as attending PI Planning events. Active participation in daily standups and all agile ceremonies is essential to support the teams ongoing delivery and continuous improvement.
Basic Qualifications
- 6 years of experience in UX / UI design with a strong portfolio showcasing user-centered high-fidelity designs for complex applications.
- Must have a strong confident voice to advocate for and defend design decisions and processes.
- Must have experience working with and designing components and templates within a design system to create consistency and reusability across products.
- Must have expertise working in agile environments and following agile methodologies.
- Proficiency in tools such as Jira Figma Figjam confluence prototyping testing.
- Excellent communication and collaboration skills with the ability to present and advocate for design decisions.
Preferred Qualifications
- Familiarity with rail industry or complex operations and backend systems.
- Experience designing processes software or applications for internal audiences in enterprise organizations.
- Familiarity with the usability testing process and tools such as: dScout Maze User Testing or UserZoom
- Knowledge of accessibility standards and best practices for inclusive design.
Required Experience:
IC
Key Skills
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