Fraud and Compliance Specialist

SUMMARY: Performs the day-to-day operational execution of the credit unions compliance BSA/AML and fraud prevention programs. Conducts monitoring investigations and regulatory reporting while ensuring adherence to internal policies and regulatory requirements.

DUTIES AND RESPONSIBILITIES:

• Perform ongoing monitoring of BSA/AML compliance and fraud activities including review of reports transaction alerts and system-generated cases.
• Investigate suspicious activity fraud and account anomalies; prepare SARs file CTRs and complete required regulatory reporting (OFAC FinCEN 314(a) CDD/EDD).
• Manage cases from alert through resolution ensuring accurate documentation and timely escalation of high-risk issues.
• Monitor fraud trends losses and emerging risks; provide reporting and recommendations to management.
• Serve as the primary compliance and fraud resource for frontline staff providing guidance support and escalation assistance.
• Communicate with members regarding fraud-related matters and coordinate with internal departments and external partners as needed.
• Administer fraud detection systems (e.g. Verafin) including alert review account actions (restrictions/freezes) and case tracking.
• Escalate significant issues and control deficiencies to the Compliance & Risk Officer.
• Support compliance program effectiveness by maintaining policies and procedures strengthening internal controls and assisting with audits and examinations.
• Deliver training and education to staff on compliance requirements fraud prevention and regulatory expectations.
• Adhere to all applicable federal and state laws and regulations including NCUA rules and regulations BSA/AML requirements OFAC regulations and FFIEC guidance.
• Participate in Solidarity events.
• Perform other duties as assigned.

QUALIFICATIONS:

• Bachelors degree or some college/training in related field preferred.
• Two to four years of compliance BSA/AML or risk management experience preferred.
• CBSAP designations.
• Strong knowledge of applicable laws and regulatory expectations.
• Commitment to excellence and high standards.
• Excellent written and verbal communication skills.
• Excellent presentation skills.
• Strong organizational problem-solving and analytical skills.
• Ability to manage priorities and workflow.
• Versatility flexibility and a willingness to work within constantly changing priorities with enthusiasm.
• Demonstrated ability to plan and organize projects.
• Proficient in Microsoft Office.
• Proven leadership and business acumen skills.
• Proven ability to handle multiple projects and meet deadlines.
• Good judgment with the ability to make timely and sound decisions.
• Creative flexible and innovative team player.
• Ability to work independently and as a member of various teams and committees.

COMPETENCIES:

• Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyones efforts to succeed.
• Member Service--Manages difficult or emotional member situations; Responds promptly to member needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Project Management -- Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Organizational Support--Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organizations goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Motivation- Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Analytical--Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Technical Skills- Assesses own strengths and weaknesses; pursues training and development opportunities; strives to build knowledge and skills continuously. Shares expertise with others.
• Interpersonal Skills- Focuses on solving conflict not blaming; Maintains confidentiality; Listens to others without interruption; Keeps emotions under control; Remains open to others ideas and tries new things.
• Change Management- Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Ethics- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
• Strategic Thinking- Develops strategies to achieve organizational goals; Understands organizations strengths and weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategies to changing conditions.
• Judgement- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely changes.
• Initiative- Volunteers readily; undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability--Follows instructions responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand
• Frequently required to sit
• Continually required to utilize hand and finger dexterity
• Continually required to talk or hear
• Occasionally required to lift/carry items less than 25 pounds