Influencer Manager

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

THE ROLE

Youllbe the person who connects Dove with the creators who bring its brand to life in the most authentic relatable way acrosssocial. This is a multi-faceted role that blends influencer strategy relationship management creative thinking and project and manage the creator community end to end shaping how Dove partners with influencers and content creators to drive reach engagement and genuine advocacy.

Doves relationship with creators is different from most beauty brands. The people whorepresentDove need to genuinely reflect the diversity honesty and purpose the brand stands for someone who understands that influencer marketing for Doveisntabout reach finding and partnering with creators whose audiences trust them whose content feels real and whose values align with Doves commitment to inclusive beauty and self-esteem.

Success means a thriving well-managed creator community that delivers consistent high-quality content aprogrammethat scales across markets and influencer partnerships that feel as authentic to audiences as they do to the creators themselves.

WHAT YOULL DO

Creator Identification and Recruitment

• Identify contact and recruit creators on an ongoing basis building a diverse community of influencers who authenticallyrepresentDoves brand values and resonate with target audiences across platforms
• Evaluate potential creator partners based on audience relevance content quality engagement authenticity brand alignment and representation of diverse beauty
• Maintain and manage a structured creator database tracking tiers content output performance and relationship status

Community Management and Engagement

• Develop and manage Doves creator engagementprogramme building genuine long-term relationships with influencers rather than transactional campaign-by-campaign partnerships
• Manage ongoing communication and dialogue with the creator community ensuring creators feel valued informed and connected to Doves brand purpose
• Create and distribute regular community communications such as newsletters updates and exclusive content
• Organiseand support creator events focus groups and community moments that deepen relationships and generate insight
• Ideate and produce creative product mailers and gifting activations that surprise and engage creators in ways that feel personal andon-brand

Campaign and Content Activation

• Brief and manage creators for campaign activations always-on content product launches and cultural moments ensuring deliverables are on time on brand and aligned with platform best practices
• Develop creative briefs for influencer content that give creators clear direction while leaving room for authentic platform-native expression
• Coordinate with the creative and social teams to ensure influencer content is integrated into broader content calendars and campaign plans
• Track and record all creator content ensuring proper usage rights approvals and compliance with advertising and disclosure regulations

Performance and Reporting

• Report on influencer campaign performance community growth engagement metrics andprogrammeimpact using data to refine strategy anddemonstratevalue
• Monitor creator content quality and audience responseidentifyingwhatsworking and feeding learnings back into briefs and strategy
• Trackprogrammeoperations including newsletter engagement event participation and community health metrics

ProgrammeDevelopment and Scaling

• Shape and refine the creatorprogrammesprocesses tools and ways of working building a model that is efficient scalable and replicable
• Support the expansion of Doves creatorprogrammeintoadditionalmarkets adapting the approach for different regions platforms and audiences
• Contribute to the wider studios influencer strategy sharing best practices and insights that raise the standard across the team

Client Partnership

• Partner with the Dove brand team on influencer strategy presentingprogrammeupdates campaign results and recommendations with clarity and confidence
• Manage client feedback and approvals within the influencer workflow keeping stakeholders informed and the process running smoothly

WHAT YOU BRING

• 3-5 years of experience in influencer marketing or creator management with a focus on consumer brands ideally in beauty personal care wellness or FMCG
• A proventrack recordof identifying recruiting briefing and managing influencers and content creators across TikTok Instagram YouTube and emerging platforms
• Experience building andmaintainingongoing creator communities or ambassadorprogrammes not just one-off campaign activations
• Strong project management skills with the ability to manage multiple creator relationships campaigns and workstreams simultaneously without dropping detail
• An understanding of influencer contracts usage rights disclosure regulations and compliance requirements
• Creative thinking with the ability to develop engaging briefs gifting concepts event ideas and community activations that strengthen creator relationships
• Confidence presenting to and partnering with brand clients with clear and structured communication skills
• Experience using influencer management platforms and tools (such asCreatorIQTraackr Grin or similar) and social listening or analytics tools
• Strong analytical skills with the ability to report on campaign performance interpret engagement data and translate findings into actionable recommendations
• An authentic interest in creator culture and social platforms with an understanding of what makes influencer content feel genuine versus forced
• An appreciation for inclusive representation with experience or a strong interest in working with diverse creators who reflect a broad range of backgrounds identities body types and experiences
• Highlyorganised with a proactive solutions-focused approach to managing complexity
• Professionalproficiencyin English;additionallanguages are a plus particularly if relevant to multi-market expansion

Gen AI and Agentic Thinking:

• Workingproficiencywith Gen AI tools (such as ChatGPT Claude Perplexity) to support creator research brief development reporting andprogrammecommunications
• Agentic mindset: ability to self-directprioritiseacross competing workstreamsidentifyopportunities and find efficient solutions independently
• Willingness to experiment with AI tools to improve influencer identification content analysis trend monitoring and workflow efficiency
• Understanding of AI capabilities and limitations with a commitment to human judgement in relationship management creative evaluation and brand alignment decisions

Qualifications:

• Formal Degree is required
• Professional English level spoken and writing.
• Live in Mexico City or Metropolitan area

NICE TO HAVE

• Experience working on Dove or Unilever brands
• Experience in an in-house agency embedded studio or social-specialist environment
• Multi-market influencerprogrammeexperience with an understanding of adapting creator strategies across regions and cultures
• Experience with influencer-led content production including on-set coordination and creator direction
• A background in social media management or content creation alongside influencer management
• Experience working with creators on purpose-led or social impact campaigns
• Familiarity with social commerce and affiliate-driven influencer models
  
  
  
  #OLATAM #ReqID16990

#OLATAM #REQID16990

Our values shape everything we do:

BeAmbitiousto succeed

BeImaginativeto push the boundaries of whats possible

BeInspirationalto do groundbreaking work

Bealways learningand listening to understand

BeResults-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community clients and creations

OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.