Administrative Assistant 1

We have an opening foranAdministrative Assistant 1at ourChattanooga Statecampus!

Our Purpose- We support and empower everyone in our community to learn without limits.

Our Values:

• We cultivate a welcome and supportive environment.

• We care about the well-being of each other.

• We instill trust through integrity and transparency.

Our Mission- We are Chattanooga State a dedicated team that delivers accessible innovative learning opportunities that surpass expectations. Together we enrich the lives of students and their families; develop a talented workforce; andpartnerwith our community to lead boldly into the future.

SUMMARY

Under the direction of the Student Support Services Director the Administrative Assistant 1 provides front-line support and essential administrative coordination for the Student Support Center. This role serves as the primary point of contact for students faculty and staff ensuring individuals are welcomed and connected to appropriate campus and community resources. The position requires strong communication skills discretion and the ability to respond calmly and effectively in sensitive situations while supporting the daily operations and strategic initiatives of the department.

POSITION OBJECTIVES

Holistic Student Support

• Respond with sensitivity and professionalism when assisting students faculty and staff seeking supportive services including personal counseling and basic needs resources.
• Support staff efforts related to the Tiger Cupboard Helping Hands Fund and Wellness Survey.
• Maintain department calendars and coordinate scheduling to ensure timely student access to services.

Teaching Excellence and Program Innovation

• Participate in departmental strategic planning efforts to enhance student support services.
• Support program development and implementation including coordination of pre- and post-program logistics.

Organizational Culture

• Welcome and engage students faculty and staff in a professional and inclusive manner.
• Serve as a liaison between students faculty staff and administrators to facilitate communication and service coordination.
• Use inclusive language and communication practices that promote a supportive environment.
• Promote support and participate in student recruitment and retention initiatives.

Fiscal Stewardship

• Maintain accurate and organized department records.
• Assist in the preparation and completion of recurring reports including those required by the Tennessee Board of Regents.

POSITION QUALIFICATIONS

Required Qualifications:

• Education and training: High School Diploma or the equivalent
• Work Experience: One year full-time clerical experience.

Preferred Qualifications:

• Post-secondary education
• Experience in educational setting or those related to social services

Knowledge Skills and Abilities:

• Knowledge: Proficient use platforms such as Microsoft Word Excel and Power Point
• Skills:
• Abilities:
  • Ability to quickly learn and effectively use new computer systems databases and digital platforms.
  • Ability to develop maintain and manage records and databases with accuracy and attention to detail.
  • Ability to organize materials and coordinate the flow of information between individuals and departments in a timely manner.
  • Ability to prioritize tasks manage multiple responsibilities and meet deadlines in a fast-paced environment.

Salary Range: $30251 - $35545

* Application review will begin at least 7 days after posting *