Service Line Coordinator Mercy Health Toledo Market
Toledo, OH - USA
Job Summary
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
40Work Shift:
Days (United States of America)Summary of Primary Function/General Purpose of Position
The Service Line Coordinator advises supports assists coordinates collaborates on initiatives and plays a key role in furthering the broad agenda within the assigned Service Lines. Manages short-term and long-term priorities and represents the interests of the Service Lines through effective communication coordination and integration of objectives. Exercises a high degree of initiative and independent judgment coordinates initiatives and plans strategies applies practical solutions and oversees multiple projects to ensure quality patient care and excellent customer service.
Essential Job Functions
Ability to plan prioritize and coordinate the work of others; maintain confidentiality of sensitive information; monitor quality control standards; identify problems and recommend solutions and correct errors; communicate effectively verbally and in written form.
Under the direction of the Service Line Director monitors department quality assurance; exercising initiative judgment discretion and decision-making. Establish and maintain an effective working relationship with clinical and clerical staff physicians administrative staff and patients.
Coordinates/Supports the needs of the Hospitalists/Intensivists and the respective service line leaders.
Key contact for telephone system operational correspondence for the Service Line. Manages day to day staffing and issue resolution. Main point of contact for provider scheduling updates changes and implementations.
Responsible for building updating and maintaining provider schedules including interacting with Locum companies to coordinate confirmed shifts.
Kronos-daily responsibility for Kronos/time management for campus with updates and maintenance of work schedules in coordination with campus management.
May assist in the onboarding and orientation of new providers.
Designated ODH EDRS Clerk for EDRS Providers.
Performs other department-specific duties and other assignments as appropriate.
Employment Qualifications
Required Minimum Education: 4 year/ Bachelors Degree
Preferred Education: 4 year/ Bachelors Degree
Minimum Qualifications
Minimum Years and Type of Experience: Minimum 3 Years of Experience. Excellent project management and leadership skills with the ability to organize and communicate with diverse individuals and groups. Self-directed critical analysis and attention to detail with the ability to multi-task and work under tight deadlines.
Other Knowledge Skills and Abilities Required: Proficient in software (Adobe DC Microsoft Office etc.) with ability to learn and implement new products as needed
This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor subject to reasonable accommodation.
Mercy Health is an equal opportunity employer.
What we offer
Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible)
Medical dental vision prescription coverage HAS/FSA options life insurance mental health resources and discounts
Paid time off parental and FMLA leave short- and long-term disability backup care for children and elders
Tuition assistance professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Service Line Leadership - Market - Toledo Regional OfficeIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Required Experience:
IC