RN Director of Operations- Hospice
Fayetteville, GA - USA
Job Summary
BAYADA Hospice is currently seeking an experienced health care manager to fill the position of Director in our Fayetteville NC Home Hospice office.
Are you looking for an extraordinary growth and leadership opportunity with a top company in a fast-growing industry Would you like that growth and success to be part of making a real difference in peoples lives Were BAYADA Home Health Carea leading home health care companyand we believe that our clients and their families deserve home health care delivered with compassion excellence and this dynamic environment you will have the chance to apply your entrepreneurial and relationship-building skills and lead a caring professional team that is instrumental in providing the highest quality care to our clients.
Responsibilities:
- Works along side the Division Director share full management responsibility for the office operations and functions including all client service clinical operations employee matters budgeting planning recruiting and fiscal management.
- Monitor the quality and appropriateness of all services provided by your staff to ensure compliance and client satisfaction while ensuring adequate staff education training and evaluation.
- Support your team and grow your office by keeping abreast of industry and community trends and referral opportunities.
- Service-focused professional warm and communicative our Directors are embodiments of The BAYADA Way representing our network of home care professionals to our various audiences across the nation.
- Establish BAYADA as the home care provider and employer of choice.
- Monitor the quality and appropriateness of all services provided by office and field staff to ensure compliance and client satisfaction.
- Ensure compliance with all applicable laws regulations policies and procedures.
- Strategically plan and budget for growth.
- Oversee marketing and program development.
- Hire develop and supervise high potential office employees.
- Develop successor planning.
- Ensure adequate staff education training and evaluation.
- Develop and implement a recruitment strategy and plan for field staff.
- Employ qualified personnel to maintain appropriate staffing for field and office.
- Manage the office in relation to BAYADA Key Performance Indicators (KPIs).
- Conduct program administration and evaluation.
- Represent the organization to other groups agencies and the general public using accurate public information materials.
- Inform governing body and staff of current organizational community and industry trends.
- Monitor accounts receivable and collections.
Qualifications include:
- RN or BSN Required
- Minimum two years of verifiable supervisory or management experience in the healthcare industry preferably in home health care or hospice
- Knowledge of Medicare regulations including OASIS and PPS preferred
- Knowledge of North Carolina regulations
- Demonstrated record of goal achievement and of successfully taking on increased responsibility with positive results
- Proven interpersonal recruiting and employee relations skills
- Proven ability to organize manage market and grow an office
- Demonstrated PC and communication skills especially in regard to networking with the community and representing our organization to various groups and agencies
- Ambition to grow and advance beyond current position and responsibilities
- Hospice experience preferred
Why youll love BAYADA:
- BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
- Award-winning workplace: proud to be recognized by
- Newsweeks Best Place to Work for Diversity
- Newsweeks Best Place to Work for Women
- Newsweeks Best Place to Work (overall)
- Newsweeks Best Place to Work for Women and Families
- Glassdoor Best Places to Work
- Forbes Best Places to Work for Women
- Weekly pay
- Work life balance: Monday-Friday 8:30-5pm hours
- Culture: we are a mission driven nonprofit organization focused around three core values of compassion reliability and excellence.
- Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition along with Hero spotlights Key Action of the Week meetings to connect back to our mission and celebrate staff discounts/perks and partnerships an Awards Weekend trip and more.
- Diversity equity inclusion and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council Lean In circles Racial and Ethnic Diversity (RED) Council Pride LGBTQIA Council Military Community Network Solutions and Accessibility forEquality (SAFE) Council Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H) and more.
- Growth opportunities: advancement opportunities continued education opportunities Udemy courses webinars and more
- Check out our blog: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays vacation and sick leave vision dental and medical health plans employer paid life insurance 401k with company match direct deposit and employee assistance program
- To learn more about BAYADA Home Health Care benefits an accredited regulated certified and licensed home health care provider BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion excellence and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care Inc. and its associated entities and joint venture partners are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex race color age disability pregnancy or maternity sexual orientation gender identity citizenship status military status or any other similarly protected status in accordance with federal state and local laws. Hence we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Required Experience:
Director
Key Skills
About Company
A trusted, nonprofit, home health care agency with decades of experience providing up to 24/7 home care for elderly individuals, children, and adults of all ages.