Quality & Compliance Administrator
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Job Summary
Job description
We are seeking a highly organised and proactive Quality & Compliance Administrator to support the smooth running of our Quality & Risk function. This role is ideal for someone with excellent attention to detail strong communication skills and a passion for maintaining high standards across clinical governance compliance and patient experience.
Principal Accountabilities
Plan and organise meetings as requested and arrange schedules of meetings for recurring events
Manage complaint process and draft responses following the ISCAS Code of practice
Assist with all Quality housekeeping administration duties keeping KPIs and trackers up to date
Support team members in duties where applicable
Run reports as required in areas of compliance
Help with the administration of incidents and complaints
Any other duties as deemed necessary by Head of Quality & Risk
Job requirements
Essential
Experience with complaints management
Excellent reportwriting skills
Outstanding communication abilities
Strong computer literacy
High level of attention to detail
Ability to work professionally with sensitive information
Strong organisational and timemanagement skills
Desirable
University degree (or equivalent experience)
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Required Experience:
Unclear Seniority
About Company
Fortius Clinic is the largest Private Orthopaedic Treatment Centre in London, Specialising in orthopedic surgery, Sports Medicine & Sports injury.
