ET&P- ServiceNow Senior Consultant ITSMSPM Hyderabad
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Job Summary
Deloitte.
Be audacious in impact
When was the last time you thought the unthinkable defined the unfathomable or did what no one else has dared to try
At Deloitte were creating bold new frontiers for our clients and communities. Our roar echoes across India and beyond. So bring your unique self and rise louder and leap further than ever before.
Senior Consultant ITSM/SPM Hyderabad TST
- Job requisition ID: 97714
- Location: Hyderabad
- Entity: Deloitte Touche Tohmatsu India LLP
The team
Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P
Your work profile
We are seeking an experienced and result drivenServiceNow Developerat a Senior Consultant level with a strong background in ITSM/SPM ensuring business continuity and compliance with organizational goals.
Key skills required
- Lead end-to-end implementation and enhancement of ServiceNow SPM capabilities including Demand Project Portfolio Agile Resource and Financial Planning modules.
- Configure and optimize SPM workflows to support business processes for intake prioritization planning execution and reporting.
- Implement and leverage Now Assist for SPM to drive AI-powered recommendations automation and productivity improvements.
- Collaborate with business stakeholders to gather requirements define user stories and create functional and technical specifications.
- Design dashboards reports and performance analytics for portfolio insights and executive visibility.
- Ensure alignment of SPM configurations with organizational governance standards and best practices.
- Provide technical leadership mentorship and guidance to junior team members.
- Support integration of SPM with other ServiceNow modules (ITSM ITBM CSM HRSD) and external systems.
- Conduct system testing UAT support production deployment and post-deployment stabilization.
- Maintain documentation solution architecture and operational support materials.
- Education-Bachelors degree in computer science Information Technology or a related field.
- 58 years of hands-on experience with theServiceNow platform.
- Strong knowledge of at least one of the following modules:
- SPM:SPM Project portfolio SSE SPM Engineering
- ITSM:Integration UI Builder UI Policies
- Deep understanding of ServiceNow data model architecture and integration frameworks.
- Solid understanding of ITIL processes and enterprise service management concepts.
- Excellent communication stakeholder management and documentation skills.
- Experience managing cross-functional global delivery teams.
You bring you
Thats all we ask. And in return well create an enabling and respectful environment. That includes reasonable accommodation for Fate unique needs.
Your bold odyssey starts here
Our story starts with your success: Experience excellence in an environment that is meritorious respectful collaborative and empowering. One that is a catalyst of 360-degree happiness for you and your loved ones.
Get right skilled for tomorrow: Get equipped to fuel transformative change and be the best in the industry. Dont just learn new skills but be the engine of innovation with clutter-breaking solutions and practices.
Power the nations growth story: Were Indian-owned and led and working towards Indias future. Our team spans and creates impact for the country well beyond its urban centers. We move ahead along with the communities in which we operate thereby giving you a profession with a strong sense of purpose.
Required Experience:
Senior IC
Key Skills
About Company
Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is a multinational professional services network. Deloitte is one of the "Big Four" accounting organizations and the largest professional services network in the world by revenue and number of professionals with headq ... View more
