Solutions Architect
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Job Summary
Fastly helps people stay better connected with the things they love. Fastlys edge cloud platform enables customers to create great digital experiences quickly securely and reliably by processing serving and securing our customers applications as close to their end-users as possible at the edge of the Internet. The platform is designed to take advantage of the modern internet to be programmable and to support agile software development. Fastlys customers include many of the worlds most prominent companies including GitHub Yelp Paramount and JetBlue.
Were building a more trustworthy Internet. Come join us.
Solutions Architect - Delivery
We are a diverse highly skilled and passionate team that values sharing and collaboration. We provide expert-level technical guidance to customers integrating our products into their application stacks. This means we are working with the latest innovations in technology learning about them and using our experience considering how they are best used. Our engagement with customers starts with service onboarding configuration migration traffic go-live and training. We also continue to work with customers as they get on board helping integrate our services with their applications to ensure customers get the most out of Fastly.
Our team comes from different backgrounds and locations. As we grow we look for people who can bring their own unique character and talent. We work flexibly with a focus on delivering quality service to customers. Solutions Architects join our team with a wealth of experiences. Sharing their skills and wisdom as well as learning from colleagues progressing towards technical or leadership roles.
What Youll Do
Work with new customers to integrate Fastly into their systems during their on-boarding
Design and build technical solutions on Fastly using VCL / Go / Rust / Javascript
Provide existing customers guidance on additional features and performance tuning.
Write and present training materials to customers and internal teams
Work with Sales Engineers to build Proof Of Concepts for prospective customers
Be the Subject Matter Expert on the Fastly Delivery and Compute platform
What Were Looking For
Basic Qualifications:
Proficiency in CDN and WAF technologies including configuration optimization and troubleshooting.
Expert knowledge of HTTP and web application implementation
Troubleshooting supporting protocols (TCP/IP UDP DNS TLS)
Basic coding knowledge including having built projects in one of Go JavaScript or Rust
Experience as customer-facing technical consultant
Experience with project management including analyzing a projects requirements designing and documenting a solution and delivering that to successful completion
Created training materials and mentored junior team members
Well be super impressed if you have experience in any of these:
Experience in additional programming languages
Written and deployed automated testing ideally on top of continuous integration / continuous deployment systems
Worked with infrastructure automation/configuration management systems
Work Hours:
This position will require you to be available during core business hours. 9am-6pm IST
Work Location(s) & Travel Requirements:
This position is open to the following preferred office locations:
Pune India
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.
Salary:
Starting salary may vary based on permissible non-discriminatory factors such as experience skills qualifications and location.
This role may be eligible to participate in Fastlys equity and discretionary bonus programs.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings
We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.
Why Fastly
We have a huge impact.Fastly is a small company with a big reach. Not only doour customershave a tremendous user base but we also support a growing number ofopen source projects and of code employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
We value diversity.Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
We are passionate.Fastly is chock full of passionate people and were not one size fits all. Fastly employs authors pilots skiers parents (of humans and animals) makeup geeks coffee connoisseurs and more. We love employees for who they are and what they are passionate about.
Were always looking for humble sharp and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
All job applications must be submitted through our official careers site at We will never request sensitive information such as your Social Security number bank account or credit card information during the application process. All official communication will come from an @ or @ email address.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin family or parental status physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact your Recruiter or the Fastly Employee Relations team at or .
Fastly collects and processes personal data submitted by job applicants in accordance with ourPrivacy Policy. Please see ourprivacy notice for job applicants.
Required Experience:
Staff IC
Key Skills
About Company
Fastly, Inc. is an American cloud computing services provider. Fastly's edge cloud platform provides a content delivery network, Internet security services, load balancing, and video & streaming services.
